Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/13450831/

Work experience

Dispatcher

from 05.2024 to 02.2025 (9 months)
BLB logistics, Remote (Transportation and logistics)

As a skilled dispatcher, I excel in providing exceptional customer support through inbound and outbound calls, resolving issues promptly, and maintaining accurate records. With a commitment to professionalism and a strong focus on communication and problem-solving, I strive to exceed customer expectations and contribute to team success. My dedication to delivering high-quality service and building positive relationships makes me an ideal candidate to enhance customer satisfaction and drive business success. I also enhanced my productivity using CRM, MS EXCEL, SPREADSHEET ETC.

Logistics manager

from 08.2023 to 05.2024 (9 months)
Nolin, Remote (Wholesale, distribution, imports, and exports)

As a passionate logistics manager, I revolutionized supply chain operations by implementing innovative strategies that maximized efficiency and minimized costs. Notably, I spearheaded the introduction of a cutting-edge inventory tracking system. Furthermore, my adept leadership in developing a streamlined transportation routing strategy led to a decrease in delivery times, showcasing my ability to drive tangible results while delivering exceptional service

Dispatcher

from 05.2022 to 11.2023 (1 year 6 months)
Arnold Logistics, Remote (Transportation and logistics)

Searching and booking high paying loads, and used DAT loadboard to book loads Collect proof of deliveries from drivers Controlling the transit process beginning from pick up and ending with the delivery

Planning, organizing and coordinating the time and the related information with the drivers and the customers, shippers, and receivers for timely pickups and deliveries;

Dealing with paperwork; getting set up with new brokers Dispatch updates, forward loads to billing department that are ready to be invoiced.

i also made sure the drivers adhere to HOS DOT RULES

Recruiter

from 08.2020 to 05.2022 (1 year 9 months)
Barner Transport, Remote (Transportation and logistics)

Sourcing and Outreach: I utilized various sourcing channels, including direct calls, CRM systems, social media, and referrals, to identify and engage potential driver candidates.

Screening and Application Review: i evaluate driver applications and qualifications to select candidates that meet job criteria and embody company's values.

Interviewing: I conduct initial phone interviews to assess candidates' skills, experience, and cultural alignment with the company.

Coordination with the Safety Department: Plan and coordinate with the Safety Department to ensure candidates experience a professional, supportive hiring process.

Candidate Relationship Management: Build and maintain strong relationships with candidates, acting as their primary point of contact and providing clear, timely communication regarding their status in the recruitment process. Collaborative Strategy: Work closely with management to understand driver hiring needs, continuously refining recruitment strategies to attract top-tier talent. Job Offers and Negotiations: Present competitive job offers to selected candidates, negotiating terms as needed while adhering to company policies and market standards.

Fleet specialist

from 01.2018 to 08.2019 (1 year 7 months)
Hap Logistics, Remote (Transportation and logistics)

Supervising trucks dedicated to me;

Collect proof of deliveries from drivers Controlling the transit process starting from pick up and ending with the delivery

Planning, organizing and coordinating the time and the related information with the drivers and the customers, shippers, and receivers for timely pickups and deliveries;

Dealing with paperwork;

getting set up with new brokers

Dispatch updates, forward loads to billing department that are ready to be invoiced.

i also made sure the drivers adhere to HOS DOT RULES.

Sales manager

from 08.2015 to 12.2017 (2 years 4 months)
Bilal forum, Vinnytsia (IT)

I educated our clients about our company's services and Assisting them Via emails to set up their account with us. I made cold calls to potential clients pitching our services

Education

University

Business, Vinnytsia
Higher, from 2017 to 2019 (2 years)

Knowledge and skills

• Communicability
• Organization of road transport
• MS Excel
• Crm
• MS Word
• Teamwork
• Hardworking
• Attentiveness

Language proficiencies

English — fluent

Additional information

I have a good experience working as a customer support representative. I have worked as a team, and therefore I have a good rapport with my teammates. I am verbally self-driven, with a strong sense of ownership. I'm a goal getter and have a good communication skill. I do my best in any duty assigned to me, and I'm positive towards this job because I will do my very best if I'm given the opportunity