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Pavlo Kvach
DevOps Engineer
S umm a ry

Contact DevOps Engineer running production Kubernetes environments — cloud
infrastructure provisioned as code, clusters built on top of it, delivery
Location
Lviv, Ukraine
automated, and the whole platform kept observable and recoverable.
Comfortable owning incidents across every layer of the stack: control
Email
plane, storage, networking, stateful data services. With two years of
[open contact info](look above in the "contact info" section)
hands-on technical support.
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Exper i e nc e
Skills
Container & Orchestration
DEV HUB consulting (IT Consulting Company)
Kubernetes (Kubespray), Docker, Junior DevOps Engineer (Remote) Aug 2025 – Present
Helm, OpenShift Maintaining cloud-native infrastructure, Kubernetes clusters, and CI/CD

GitOps & CI/CD pipelines for client environments running on OpenStack private cloud.
Argo CD, Jenkins, GitLab CI,
Ansible Deployed and maintain production-ready Kubernetes clusters from
scratch using Kubespray across multiple environments (PROD, SAT),
Observability & Monitoring
including control-plane recovery.

VictoriaMetrics, Grafana,
Prometheus, Zabbix, Coroot (APM) Manage 140+ services, including business applications and shared
Logging & Tracing infrastructure components, across a dozen dedicated namespaces
Loki, Promtail, Filebeat, Jaeger, (data, monitoring, logging, secrets, ingress, and more) using Helm and
Tempo custom manifests, keeping configuration consistent between prod and
sat environments.

Secrets & Access
HashiCorp Vault Own the observability stack end-to-end: metrics (VictoriaMetrics,
Data & Messaging Grafana, Prometheus exporters), centralized logging (Loki, Promtail,
Filebeat), distributed tracing (Jaeger, Tempo), APM (Coroot), and
Elasticsearch (ECK), CouchDB, infrastructure monitoring (Zabbix).

RabbitMQ, Redis, PMM
Cloud & IaC Provision and manage OpenStack cloud infrastructure, including
AWS, OpenStack, Terraform compute, block storage, and networking, using Terraform and Ansible,
supporting a multi-region production deployment.

Storage & Backup/DR
MinIO (S3-compatible), S3, Velero Support stateful data services in production: Elasticsearch (ECK
operator, multi-node clusters across two regions), CouchDB, RabbitMQ,
Networking Redis, and Percona databases monitored via PMM.

Nginx, CoreDNS, HAProxy
Built and maintain CI/CD pipelines automating build, test, and
AI-Assisted Engineering deployment for a large microservice-based platform.

Claude Code / Cowork, MCP-
based agent tooling Investigate and resolve production incidents across the full stack, from
Kubernetes and storage to networking and application layers,
Scripting
documenting runbooks to reduce recurrence and speed up future
Bash, Python
response.

Lan gu a ge s
Ukrainian Native
English С1
Russian C1
Estonian A1

TrackEnsure (Fleet & Logistics Software Company)

Support Engineer (Remote) Sep 2024 – Aug 2025

Supporting a Fleet Management SaaS platform focused on logistics, ELD

compliance, and asset tracking solutions.

Investigated web dashboard and mobile app issues reported by Fleet

Managers by reviewing application logs, browser console errors, and

backend service logs to pinpoint root cause before escalating.

Traced failed requests between the mobile app and backend through

deep-dive analysis of API and backend logs, pinpointing root cause and

resolving client-side vs. server-side/network issues.

Tested and validated new feature releases in the STAGE environment,

reporting bugs and confirming fixes prior to production rollout.

Wrote internal runbooks documenting diagnostic steps for recurring

issue types (e.g., login/session errors, sync failures between web and

mobile, permission misconfigurations), reducing repeat escalations and

cutting new specialist onboarding time.

L1/L2 Technical Support Specialist (Remote) Sep 2023 – Sep 2024

Handled L1/L2 technical support inquiries, investigating issues through

the CRM/Admin panel and escalating complex cases when needed.

Gathered and structured data on advanced queries before escalating to

Audit, Hardware, and Migration teams for resolution.

Managed daily operations in the CRM system, updating account details

and assisting client Fleet Managers with operational requests.

Mentored new support specialists, introducing them to workflows,

internal systems, and best practices.

C e r t i f i c at i o n s

Certified Kubernetes Administrator (CKA) May 2026

The Linux Foundation

Hands-on exam covering cluster installation, workloads, networking, storage,

RBAC and troubleshooting.

E d u c at i o n

B.Sc. Information Systems & Technologies Sep 2020 – Jun 2024

Lviv Polytechnic National University, Specialization in Intelligent Information

Technologies

Gained hands-on experience with Docker, Jenkins, Ansible, Kubernetes,

Terraform, and AWS by containerizing applications, automating

deployments, and simulating infrastructure in lab environments.

Acquired solid knowledge of Software Development (Back-end/Front-

end), DB, Linux systems, Java, Networking (Cisco), and API usage.

Graduated and defended a Bachelor's thesis on "Information System for

Automating Public Baths Activities."