Contact information

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Work experience

Data Entry Operator

from 10.2025 to now (6 months)
Freelancer, Other countries (Wholesale, distribution, imports, and exports)

•Performed high-volume data entry and data validation with strong attention to detail
•Managed emails, calendars, and scheduling for multiple clients
•Maintained and updated spreadsheets, databases, and digital records
•Prepared documents, reports, and basic presentations
•Conducted online research and data collection as required
•Provided general administrative and customer support assistance

Affiliate manager

from 04.2025 to 08.2025 (5 months)
PARIPESA, Other countries (IT)

Affiliate Recruitment & Onboarding
Partner Relationship Management
Performance Monitoring
Campaign Coordination
Deal Structuring & Negotiation
Retention & Motivation

Customer success manager

from 06.2024 to 03.2025 (10 months)
Skyline Digital Solutions, Remote (IT)

Created knowledge base articles to streamline client onboarding.

Develop Handle Customer queries and provide tailored support solutions strategies to attract more clients and optimize sales processes.

Worked closely with the sales and technical teams to ensure seamless customer experiences.

Increased Client retention through consistent engagement and follow-ups.

Prepared reports on customer satisfaction and identified areas for service.
Improvement.

Sales manager

from 11.2023 to 05.2024 (7 months)
Teleperformance utah, Remote (Public and business services)

Develop strategies to attract more clients and optimize sales processes.
Anticipate industry trends and adjust the team’s approach accordingly.

Customer support representative

from 05.2022 to 08.2023 (1 year 4 months)
Orbit data systems, Remote (IT)

Provided email and phone support to European clients.

Created knowledge base articles to streamline client onboarding.

Documented recurring issues and helped the product team optimize UX.

Sales agent

from 04.2020 to 03.2022 (2 years)
HCL Technologies limited, Remote (IT)

Answered every customer’s enquiry with enthusiasm.

Aimed to keep customers satisfied and returning to Charles interior for their interior furnishing and decoration.

Handled efficient delivery to customers cordially and professionally.

Enhanced company sales through social media and networks.

Sales manager

from 07.2019 to 04.2020 (10 months)
SailPoint, Remote (IT)

Ability to highlight the benefits of the company’s services.

Strong negotiation skills to close deals effectively.

Anticipate industry trends and adjust the team’s approach accordingly.

Education

Vilnus State University

Business Information, Other countries
Higher, from 2021 to 2024 (3 years)

Uzhhorod National University

BIOCHEMISTRY, Uzhhorod
Higher, from 2019 to 2023 (4 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Initiative
• Determination
• Communicability
• Active sales
• High working capacity
• Adaptability
• Zapier
• Asana
• Pipedrive
• Conducting negotiations

Language proficiencies

English — advanced