Марко

MARKO NUTSKOVSKYY
E-COMMERCE & DIGITAL MARKETING
SPECIALIST

CONTACT WORK EXPERIENCE
[open contact info](look above in the "contact info" section) Smart Click 2019 - 2023
Chief Executive Officer
[open contact info](look above in the "contact info" section)
E-commerce Platform & Product Management: Oversaw
Lviv, Ukraine platform functionality, managed the product range, and
ensured an optimal user experience through engaging and
persuasive product descriptions.
Behavioral Analytics & Conversion Optimization: Used tools like
SKILLS Hotjar and Smartlook to analyze customer behavior and
implement website optimizations that boosted conversion
E-commerce operations rates.
Online sales strategy Facebook Ads Campaign Management: Managed Facebook
Ads campaigns, optimizing targeting and performance to
Shopify CMS management
maximize ROI.
Conversion rate optimization Performance Analytics: Analyzed key metrics such as traffic,
Digital marketing basics CTR, CPC, and ROAS, adjusting strategies based on
UX/UI understanding performance insights.
Order Management & Fulfillment: Ensured smooth and efficient
Order fulfillment & logistics
order processing, timely dispatch, and customer satisfaction.
coordination
Customer support process
design EDUCATION
Attention to detail
Problem-solving Wroclaw University of Economics and Business 2017 - 2019
Master's degree, Business Informatics
Communication skills
Speciality: Information Systems Manager

Maria Curie-Sklodowska University in Lublin 2013 - 2016
Bachelor's degree, Tourism and Recreation
LANGUAGES
Speciality: Hotel Management
Ukrainian - native
Polish - native
English - intermediate