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Customer support representative
- Considering positions:
- Customer support representative, Analyst, Content moderator
- Age:
- 35 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/13625497/
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Yuliya Dyachenko - Sales Development Representative
Yuliya Dyachenko
Sales Development Representative | Strong Communication | English C1
Languages:
- English - C1
- German - A2
- Ukrainian - Native
- Russian - Fluent
Contact Information:
- Phone: [open contact info ](look above in the "contact info" section)
- Email: [open contact info ](look above in the "contact info" section)
- Location: Kyiv
---
Professional Summary:
Motivated and people-oriented professional with a background in education, customer service, and digital
content management. Strong interpersonal and organizational skills. Passionate about communication,
problem-solving, and helping clients succeed. Eager to grow within a B2B sales environment as a Sales
Development Representative.
---
Work Experience:
English Language Teacher - IT Company
Jan 2024 - May 2024
- Delivered tailored lessons for professionals in tech.
- Maintained clear communication and built strong relationships with adult learners.
Page 1
Yuliya Dyachenko - Sales Development Representative
- Applied a consultative approach to understand learners' goals.
English Language Teacher - Construction Company
Jul 2023 - Oct 2023
- Trained company staff in business English.
- Demonstrated adaptability and needs-based training.
Administrator & Editor of Telegram Channels (Project Work)
Apr 2023 - Jun 2023
- Managed and scheduled content for multiple Telegram channels.
- Handled audience engagement and moderation.
- Gained experience in remote digital communication.
English Language Teacher - Language School
Feb 2019 - Sep 2022
- Taught general and business English to students of various levels.
- Coordinated learning plans and tracked performance.
- Fostered long-term client relationships.
Private Tutor
May 2013 - Nov 2018
- Delivered personalized lessons to students.
- Developed strong communication and trust with families.
Hostess - Murakami Restaurant
Sep 2011 - Jun 2012
- Welcomed guests and managed reservations.
- Developed communication and multitasking skills.
Social Worker - Kyiany Peryedusim
Page 2
Yuliya Dyachenko - Sales Development Representative
May 2011 - Aug 2011
- Supported community programs, worked with vulnerable populations.
HR Assistant - Amway
Sep 2010 - May 2011
- Assisted in documentation, interviews, and onboarding.
---
Key Skills:
- Client Communication
- Cold Outreach (willing to learn)
- CRM Tools (basic knowledge, fast learner)
- Email & Social Media Messaging
- Digital Content Management
- Team Collaboration
- Adaptability & Resilience
- English - Advanced (C1)
---
Education:
Master's in Foreign Philology
National Pedagogical Dragomanov University
---
Career Objective:
To grow as a Sales Development Representative in a dynamic company, contribute to lead generation, and
develop into a skilled sales professional.
Page 3
Yuliya Dyachenko - Sales Development Representative
---
References available upon request.
Page 4
Yuliya Dyachenko
Sales Development Representative | Strong Communication | English C1
Languages:
- English - C1
- German - A2
- Ukrainian - Native
- Russian - Fluent
Contact Information:
- Phone: [
- Email: [
- Location: Kyiv
---
Professional Summary:
Motivated and people-oriented professional with a background in education, customer service, and digital
content management. Strong interpersonal and organizational skills. Passionate about communication,
problem-solving, and helping clients succeed. Eager to grow within a B2B sales environment as a Sales
Development Representative.
---
Work Experience:
English Language Teacher - IT Company
Jan 2024 - May 2024
- Delivered tailored lessons for professionals in tech.
- Maintained clear communication and built strong relationships with adult learners.
Page 1
Yuliya Dyachenko - Sales Development Representative
- Applied a consultative approach to understand learners' goals.
English Language Teacher - Construction Company
Jul 2023 - Oct 2023
- Trained company staff in business English.
- Demonstrated adaptability and needs-based training.
Administrator & Editor of Telegram Channels (Project Work)
Apr 2023 - Jun 2023
- Managed and scheduled content for multiple Telegram channels.
- Handled audience engagement and moderation.
- Gained experience in remote digital communication.
English Language Teacher - Language School
Feb 2019 - Sep 2022
- Taught general and business English to students of various levels.
- Coordinated learning plans and tracked performance.
- Fostered long-term client relationships.
Private Tutor
May 2013 - Nov 2018
- Delivered personalized lessons to students.
- Developed strong communication and trust with families.
Hostess - Murakami Restaurant
Sep 2011 - Jun 2012
- Welcomed guests and managed reservations.
- Developed communication and multitasking skills.
Social Worker - Kyiany Peryedusim
Page 2
Yuliya Dyachenko - Sales Development Representative
May 2011 - Aug 2011
- Supported community programs, worked with vulnerable populations.
HR Assistant - Amway
Sep 2010 - May 2011
- Assisted in documentation, interviews, and onboarding.
---
Key Skills:
- Client Communication
- Cold Outreach (willing to learn)
- CRM Tools (basic knowledge, fast learner)
- Email & Social Media Messaging
- Digital Content Management
- Team Collaboration
- Adaptability & Resilience
- English - Advanced (C1)
---
Education:
Master's in Foreign Philology
National Pedagogical Dragomanov University
---
Career Objective:
To grow as a Sales Development Representative in a dynamic company, contribute to lead generation, and
develop into a skilled sales professional.
Page 3
Yuliya Dyachenko - Sales Development Representative
---
References available upon request.
Page 4
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The candidate's resume is posted at https://www.work.ua/resumes/13625497/