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Vladyslav Podkhaliuzin
[open contact info](look above in the "contact info" section)

Lviv, Ukraine

Documentation Management | Knowledge Transfer [open contact info](look above in the "contact info" section)
podkhaliuzin/

l a t e s t W o r k e x p e r i e n c e
LANGUAGES

Senior Technical Writer
Ukrainian - native

NDA
Russian - fluent

January 2026 - July 2026 (7 months, contract)
English - fluent

Producing high-quality documentation that meets applicable standards:
Spanish - intermediate

Documentation Processes Integration
German - intermediate

General Information Structure and Style Guides

Knowledge Transfer Processes & Workshops
SOFT SKILLS

B2B Documentation (UI/UX descriptions, API integration manifestos, release Adaptability

notes)
Multi-tasking

B2C Documentation (manuals, FAQs, knowledge bases)

Attention to details

Teamwork-oriented

Senior Technical Writer
Result-oriented

Study.ua
Time management

July 2025 - October 2025 (4 months, contract)
Resource management

Producing high-quality documentation that meets applicable standards:
Incident management

Documentation Processes Integration
AML procedures

General Information Structure and Style Guides
KYC workflow

Documentation Update Strategy
ISO compliance knowledge

B2B Documentation (adminpanel descriptions, API integration manifestos, Investigation and research skills

release notes)

B2C Documentation (manuals, FAQs, knowledge bases)

HARD SKILLS

General software:

Low/No-code Integration Specialist / ClickUp Admin
MS Office

Involve Software
LibreOffice

January 2025 - May 2025 (5 months)
Google Docs Package

Low/No-code Automation:
OpenAI

Internal Processes Optimization & cross-service AI Integration
Gemini

Analysis and identification of internal workflow inefficiencies
FrontApp

Design, development and implementation of automation solutions, WordFast

monitoring and maintenance of existing systems
Administration:

AI prompt engineering
Google Workspace

ClickUp Administration:
Google Sites

Internal project setups (Atlassian > ClickUp)
Atlassian Suite

Internal report optimization (via ClickApps & AI)

Slack

Asana

Internal Project Manager / Atlassian Admin
ClickUp

Involve Software
OpenAPI

January 2024 - January 2025 (1 year 1 month)
Swagger

Internal Project Management and Operational Assistance:
Postman

SDLC in Agile (Scrum, Kanban)

Jira Management (project setup, roadmap, filters, swimlanes etc)
EDUCATION & COURSES

Time Tracking and Resource Management
ClickUp Project Management

etc)
Udemy | June 2024

Project Planning, Analytics and Reporting
Security Awareness Training

Atlassian Administration:
Coursera | July 2022

Atlassian Suite Administration (Jira, Confluence, Opsgenie etc)
Curso de Español para
Internal Report Optimization (filters on JQL, boards, dashboards

Extranjeros, Nivel A1

The Globe Formación | Jan 2018

Senior Technical Writer
Bachelor’s Degree, International
Involve Software
Information & Data Analysis

February 2023 - May 2025 (2 years 4 months)
Lviv Polytechnics National
Producing high-quality documentation that meets applicable standards:
University | 2013 - 2017

Documentation Processes Integration
Goethe-Zertifikat B2

General Information Structure and Style Guides
Goethe-Institut | 2013

Documentation Update Strategy
Preliminary English Test, Level B1

Knowledge Transfer Processes & Workshops
University of Cambridge | 2012

Business Pre-sale Documentation (BRD, proposals, custom)

B2B Documentation (adminpanel descriptions, API integration manifestos)

B2C Documentation (manuals, FAQs, knowledge bases)

Security Specialist

Scout Gaming Group

January 2022 - January 2023 (1 year 1 month)

Account verification and KYC process handling

Investigation reporting and incident management

Account, access and transaction monitoring

Analysis, identification of security workflow inefficiences

Monitoring and maintainance of existing security systems



B2C & B2B Support Specialist

Scout Gaming Group

July 2021 - January 2022 (7 months)

B2С and B2B support of FanTeam and related platforms via ticketing system
and messengers

Analysis and troubleshooting of technical issues

Collection of product feedback

Creative English Translator

Whaleapp LTD

April 2021 - June 2021 (3 months, contract)

Translation and transcreation (EN>RU) for Blitz: Rise of Heroes

Localization QA (EN) for Blitz: Rise of Heroes

Technical Writer

Nasc Technologies

March 2020 - June 2021 (1 year 4 months)

Technical documentation updates

Release documentation (User Guides, FAQs and other)

Documentation management assistance (architecture and strategies)

Translation Project Coordinator

TransPerfect

December 2019 - March 2020 (4 months, internship)

Management of translation projects’ life cycle

Proofreading and Final Eye reviews

Communication with linguistic vendors and Sales Staff

Investigation of client complaints

Creative Russian Translator

Nintendo of Europe / Netmarble Corp. via Localsoft S.L

January 2019 - December 2019 (1 year)

Translation, transcreation, proofreading and LQA (EN>RU) for Animal Crossing:
New Horizons (Nintendo of Europe)

Proofreading and LQA (EN) for Knights Chronicles (Netmarble Corp.)

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