Максим

Yaloza Maksym
Date of birth: 24th december 1988
Residence: Dnipro
Phone number: [open contact info](look above in the "contact info" section)
Telegram: @maksssssssym
Е-mail: [open contact info](look above in the "contact info" section)

Experience:

august 2021 – till now
Customer support service manager (US Market)
Responsibilities:
 providing online consultations to users;
 assistance in solving emerging user difficulties;
 active communication and establishing relations with potential users;
 quick reaction to appeal and its effective processing.
september 2015 – may 2022
United metallurgical chemical corporation «OGHK»,
economic security specialist.
Responsibilities:
 checking the reliability of the counterparty before concluding the contract;
 checking and analyzing the terms of contracts for their compliance with the
interests of the company;
 assisting the HR department in recruiting (interviews with candidates for the job);
 quality control of the supplied material assets.
2014 - 2015 work in Europe (Italy):
 installation of furniture (kitchens);
 sales representative (export pellets from Ukraine to Italy).
november 2013 - june 2014
Storekeeper at the warehouse of Belarusian cosmetics "Aurora-Style", Kiev.
Responsibilities:
 reception and storage of goods, packaging of goods, laying shipments, sorting,
monthly inventory, keeping records of warehouse operations, preparation and
submission of the necessary reporting.
august 2012 – october 2013
Utility company «Zhitlowik» Verkhnedneprovsk city, Dnipropetrovsk region,
head of planning-economic department.
Responsibilities:
 control of working processes of the department;
 supervising the preparation of projects, of current plans by all departments of the
company, for all types of activities, justifications and calculations for them;
 control over the implementation of planned targets by the company units,
providing of statistical accounting;
 development of tariffs for works and services, taking into account supply and
demand, preparation of calculations.

Education:
 Basic : complete higher, 2006 – 2011 National Mining University;
 Faculty : financial – economical;
 Specialty : economic cybernetics;
 Diploma degree: master.
Additional:
 september – december 2004 Italian language courses - Italy, Caserta;
 English language courses.

Knowledge of foreign languages: English – advanced, Italian – advanced.

Personal qualities:

 responsibility and self reliance;
 focused on result;
 desire to develop;
 strategic thinker;
 mobility (including readiness to move).

Skills:

 work without loss of efficiency in conditions of department reorganization;
 work under unstable working day;
 fast adaptation to new conditions;
 ability to communicate without difficulties with people of any status;
 leadership of a team of 8 people;
 effective planning of the working day;
 understanding in modern technology and gadgets.

Schedule : full employment.