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Eduard
Інженер (технічна підтримка)
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Frankfurt am Main, Germany
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Professional Summary
Proactive and dependable individual with strong interpersonal skills and hands-on experience in customer-facing roles. Tech-savvy and fast learner, driven to exceed expectations and deliver real value. Ready to grow within a dynamic, international environment. Open to learning new skills and exploring different career paths — eager to adapt, develop professionally, and take on diverse responsibilities in a remote or hybrid role.
Key Skills
- Customer support and client communication
- Problem-solving and conflict resolution
- Tech-savvy: Windows OS, email, internet, office tools
- Languages: English (B2), German (A1), Russian (native), Ukrainian (native)
- Quick learner, adaptable, team-oriented
Professional Experience
Freelance / Part-time Work — Customer Service
Various locations, Ukraine and Germany
Dates: Ongoing / Past engagements
- Engaged directly with customers in face-to-face settings
- Responded to basic inquiries and helped resolve minor issues
- Developed real-world communication and service experience
Education
Secondary School Diploma (High School Equivalent)
Ukraine, Graduated 2019
Objective
Seeking a remote entry-level position in Customer Service or Technical Support to apply my communication and language skills. Eager to grow professionally within a global team and contribute with dedication, creativity, and a willingness to go the extra mile.
Professional Mindset
- Committed to continuous learning and development
- Open to working in various roles and industries
- Highly adaptable and self-motivated
- Focused on contributing value and gaining experience in an international team
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Secondary education
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