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Менеджер підтримки користувачів
Considering positions:
Менеджер підтримки користувачів, Менеджер інтернет-магазину, Логіст, Фрахтовий менеджер, Менеджер з продажу нерухомості, Оператор call-центру, Оператор контакт-центру, Акаунт-менеджер, Спеціаліст підтримки користувачів
City:
Lviv
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Email
veronikariznicok@gmail.
com Riznychok Veronika
Customer Support Representitive
Phone
[open contact info ](look above in the "contact info" section)
Address
EXPERIENCES
Lviv
Custommer Support Representative , OHZ security
Date of birth Lviv , 18.11.2024 -
I provided customer support through calls, emails, and chats,
25.03.2003
assisting clients with various issues. I regularly communicated with
American police departments to report or follow up on cases. As a
Nationality
supervisor’s assistant, I helped with administrative duties and daily
Ukrainian coordination. I monitored team workflows to ensure tasks were
completed efficiently. I interacted with native English speakers,
maintaining clear and professional communication. My role required
LANGUAGES multitasking, attention to detail, and strong organizational skills.
Native
Ukrainian
Speaker
EDUCATION
English B2
Bachelor's Degree, Ivan Franko National University of Lviv
Lviv , 01.09.2020 - 30.06.2024
SKILLS Educational Programme - Translation (English and Second Foreign
Language)
Customer Service Field of Study - Humanities
Programme Subject - Area Philology
Problem Solving Specialization Germanic Languages and Literatures (including
Transiation), first language - English
Time Management
Administrative Support
Team Coordination
Process Monitoring
veronikariznicok@gmail.
com Riznychok Veronika
Customer Support Representitive
Phone
[
Address
EXPERIENCES
Lviv
Custommer Support Representative , OHZ security
Date of birth Lviv , 18.11.2024 -
I provided customer support through calls, emails, and chats,
25.03.2003
assisting clients with various issues. I regularly communicated with
American police departments to report or follow up on cases. As a
Nationality
supervisor’s assistant, I helped with administrative duties and daily
Ukrainian coordination. I monitored team workflows to ensure tasks were
completed efficiently. I interacted with native English speakers,
maintaining clear and professional communication. My role required
LANGUAGES multitasking, attention to detail, and strong organizational skills.
Native
Ukrainian
Speaker
EDUCATION
English B2
Bachelor's Degree, Ivan Franko National University of Lviv
Lviv , 01.09.2020 - 30.06.2024
SKILLS Educational Programme - Translation (English and Second Foreign
Language)
Customer Service Field of Study - Humanities
Programme Subject - Area Philology
Problem Solving Specialization Germanic Languages and Literatures (including
Transiation), first language - English
Time Management
Administrative Support
Team Coordination
Process Monitoring
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The candidate's resume is posted at https://www.work.ua/resumes/13786768/