Olena

Olena Kalenska
Email: [open contact info](look above in the "contact info" section)
Phone number: [open contact info](look above in the "contact info" section)
Personal summary:
I am highly motivated, self- confident, capable of being individual with exceptional multi-tasking and able to work in a target driven, busy call center environment. Hard working with excellent attendance and punctuality records who can equally work alone or as a part of a team, Get along with people easily; Proven capacity to troubleshoot issues to resolve issues quickly, patient, flexible, energetic, problem solver, critical thinker, learning tasks quickly, friendly and efficiently to minimise customer dissatisfaction and increase customer loyalty.

Nationality: Ukrainian Birth date: 12/12/1998
Willing to full-time or flexible job
Education:
High school: I graduated from Gymnasium School № 12 in Korosten specified on learning foreign languages
University: Wszechnica Polska Szkoła Wyższa w Warszawie
From 2016 to 2019
Erasmus+ in Croatia from 09/2018 until 02/2019
Faculty: English Philology . Field: Translation and Teaching
Main subjects: English Grammar, Listening , Writing, Speaking, Reading, Teaching methods.
Work experience: Worked as a shop
-assistant in jewellery shop “Lewanowicz” from 01/2018 until 08/2018
( communication with foreign customers, shop service, work with some sort of documents)
- Front Office Agent at the Hampton by Hilton Warsaw City Centre from 06/2019
-Internship in Primary school nr 50 Queen Jadwiga, Warsaw and Primary school in Korosten, Ukraine ( observation and communication with different levels of children, conducting classes and making analyses)
-English teacher at the Primary School in Ukraine from 01/2019 till 02/2022
Languages & levels:
Ukrainian: Native; English: Advanced Spanish: Pre-Intermediate
German: Beginner; Russian: Fluent; Polish: Upper-Intermediate-Advanced.
Interest: Handmade craft and eager to learn new languages, travelling and making friends all around the world.