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Work experience

Technical Support & Sales Specialist (Hardware Wallets)

from 07.2025 to 07.2026 (1 year)
Lwallet.com.ua, Львів (Роздрібна торгівля)

Technical Diagnostics & Hardware Audits: Performed comprehensive inspections of hardware wallets (Ledger, Trezor, CoolWallet, OneKey, Ellipal, Keystone), evaluating software/firmware integrity, hardware modules, and Secure Element functionality.

Cybersecurity Consulting: Advised users on cold storage best practices, secure seed phrase backup methodologies (BIP39/BIP44 standards), and threat mitigation against phishing attacks.

Technical Support & Integration: Provided end-to-end technical assistance for device setup, firmware upgrades, and troubleshooting interaction issues with companion apps (Ledger Live, Trezor Suite).

Education

Національний університет Львівська політехніка

Кібербезпека
Unfinished higher, from 2024 to 2028 (4 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Дисциплінованість
• Здатність до навчання
• MS Office
• Python
• AI prompting
• Cybersecurity
• AWS
• Network security
• Hardware Security

Language proficiencies

• Ukrainian — fluent
• English — average

Additional information

Professional Summary
2nd-year Cybersecurity student at Lviv Polytechnic National University with hands-on experience in hardware component verification, hardware testing, and internal management system administration. Proficient in technical diagnostics, data management, and leveraging AI tools for problem-solving and process optimization.

Key Skills & Experience
Hardware Testing & Verification: Hands-on experience in conducting technical checks and verifying secure hardware modules. Skilled in comprehensive device inspections, component functionality testing, and diagnosing hardware or firmware issues.

Systems & Data Management: Proficient in using internal management systems (CRM/ticketing tools) for technical reporting, tracking issue lifecycle stages, and maintaining database integrity.

AI-Assisted Methodology: Skilled in leveraging AI tools and Prompt Engineering for analyzing technical data, troubleshooting, and optimizing workflows. Quick at mastering new interfaces, APIs, and algorithms using modern AI techniques.

Languages
Ukrainian: Native

English: English: Pre-Intermediate (A2) — Proficient in reading technical documentation and written communication; actively improving speaking skills.

Career Objective
Seeking an entry-level position as a Junior Cybersecurity Specialist or SOC Analyst Assistant where I can apply my cybersecurity background, hardware diagnostic skills, and scripting capabilities to safeguard infrastructure and automate internal processes.