Temi

Temiloluwa Favour Akingbogun

📍 Katowice, Poland | 📧 [open contact info](look above in the "contact info" section) | ☎ [open contact info](look above in the "contact info" section) | 🔗
h ps://[open contact info](look above in the "contact info" section)

Professional Summary
Empathe c and detail-oriented professional with a strong background in customer service,
nancial administra on, and interpersonal communica on. Experienced in resolving customer
concerns, managing administra ve processes, and suppor ng cross-func onal teams. Seeking
remote opportuni es in Customer Support or HR to contribute to organiza onal success with
compassion and e ciency.

Key Skills
- Customer Rela onship Management & Issue Resolu on
- Administra ve Support & HR Coordina on
- Digital Communica on & Virtual Collabora on
- Team Leadership & Project Management
- Strong Communica on & Interpersonal Skills
- Public Speaking & Event Organiza on

Professional Experience
Head Financial Secretary
Pentecost Interna onal Worship Center – Katowice, Poland

October 2024 – Present

• • Maintain accurate nancial records and prepare reports for strategic planning.

• • Collaborate with leadership to manage budgets and allocate resources e ciently.

• • Organize mee ngs, reports, and mul -departmental events.

• • Handle sensi ve informa on with discre on and accuracy.

• • Communicate regularly with team members to ensure seamless opera ons.

Dental Assistant
Zahnärzte Heckeroth – Germany

August 2022 – November 2024

• • Handled calls, scheduled appointments, and directed inquiries for op mal work ow.
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 • • Supported dental sta during procedures and maintained hygienic, well-organized spaces.

• • Ensured pa ents had a comfortable, e cient experience.

• • Assisted with administra ve documenta on and compliance.

Customer Care Representa ve
So ermil BPO – Kharkiv, Ukraine

May 2019 – February 2022

• • Handled high-volume, high-pressure customer inquiries with professionalism.

• • Resolved customer issues empathe cally, improving loyalty and sa sfac on.

• • Managed escalated cases to reach fair, mely resolu ons.

• • Provided product and service informa on clearly and concisely.

• • Consistently met or exceeded daily performance targets.

Educa on
M.D. (Doctor of Medicine) – In Progress

Kiev Medical University, Katowice, Poland

Expected Comple on: 2027

Projects & Por olio
Be Excep onal – Social Media Manager
Managed content strategy for a lifestyle and empowerment pla orm focusing on faith, fashion,
and wellness. Created engaging posts, managed social channels, and tracked audience
engagement.

Thread.inn – Founder & Crea ve Director
Founded and designed a luxury fashion label. Curated unique pieces and showcased designs
during Africa Day Lublin, Poland.

Languages
English – Fluent
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