- File
Дарина
Support-менеджер
- Considering positions:
- Support-менеджер, Графічний дизайнер, System Admin (QA Manual), Системний адміністратор
- Age:
- 20 years
- City:
- Lviv
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[
[
DARYNA Lviv, Ukraine
[
WORK EXPERI ENCE EDUCAT I ON
2024/08 - PRESENT 2022 - to this day
Sure Lock & Key, Lviv, Ukraine
Bachelor’s degrees
System Administrator
IVAN FRANKO NATIONAL
Administered Google Admin, HRM and CRM
UNIVERSITY OF LVIV
platforms, including Workiz, CTM (Call Tracking
Metrics), Atlassian Jira and Confluence, providing Faculty of Electronics and Computer
setup, monitoring, user support and process Technologies
optimization.
Configured new laptops and other equipment for S OF T S KI L L S
employees, installed the necessary software, drivers
and updates, ensuring full readiness of the Self-organization
equipment for work. Fast learning
Maintained documentation for IT processes, created Teamwork
instructions for employees, advised the team on the Time Management
use of equipment and corporate systems, and
Effective Communication
organized training on the basic principles of working
with them.
Monitored the smooth operation of the company's IT HARD S KI L L S
infrastructure, diagnosed and promptly eliminated
Design
technical malfunctions of both software and
hardware nature. Knowledge of
databases(MySQL)
QA Automation Knowledge of programming
Wrote automated tests for website functionality languages(Python, C++, C)
using Cypress and JavaScript. Proficiency in software
Tested the operation of the main modules of the site
(Microsoft Office, Adobe
and analyzed the test results.
Photoshop, Adobe Illustrator,
Figma, Krita)
EXPERI ENCE Automation testing on
D&D creation app project that was created by team of Cypress using JavaScript
4, presented project in GlobalLogic office (2nd place Manual testing
out of 12 teams) Administration of various
Telegram Bot for selecting establishments by category systems
using the Python programming language and a
database MySQL L ANGUAGES
A couple of projects for skills (not saved)
English (B2)
Ukrainian (native speaker)
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