Yasir

YASIR YUSUF
​ [open contact info](look above in the "contact info" section) ​ [open contact info](look above in the "contact info" section)

SUMMARY STRENGTHS
Experienced professional specializing in customer support and logistics
coordination. Strong analytical thinking and problem-solving skills to
​ Analytic Thinking
Strong analytical thinking and problem-
effectively manage and troubleshoot issues, Proficiency in CRM tools
solving skills
and team collaboration ensures high-quality service delivery. Eager to
leverage these skills to contribute to a new team and help drive
success ​ Team Collaboration
Adept at using CRM tools and
collaborating with teams
EXPERIENCE
Car Shipping Broker/Sales Agent
​ Customer Support
Effective communication skills, ensuring
Colibri Auto transport optimal service delivery
07/2025 Wilmington, DE
Auto transport brokerage service managing vehicle shipments
• Communicate with U.S. customers and drivers to manage daily SKILLS
shipment needs
• Coordinate and oversee the entire shipping process across the U.S CRM Communication
• Provide full logistical support while maintaining constant client
communication
Customer support Logistics
• Prepare and deliver accurate quotes, transit times, and fee
breakdowns
• Monitor pickup and delivery schedules to ensure on-time execution Microsoft Excel
• Respond quickly and professionally to phone and email inquiries
• Track loads in transit and proactively resolve issues Microsoft Power Point Gps

Dispatcher/Sales Agent
Safer Road Rescue INTERESTS
08/2020 New York
Nationwide towing and road services ​ Hobbies and Interests
• Efficiently coordinated and dispatched tow trucks in response to Enjoys engaging in sports, exploring new
customer requests businesses, traveling, working out at the
• Utilized GPS and mapping tools to optimize routes, verify caller gym, and coding
addresses, and provide accurate directions, ensuring prompt service
delivery
• Maintained clear communication with tow truck drivers, offering real-
time updates on job assignments and traffic conditions
• Recognized as one of the top dispatchers in the company
• Excellent negotiating skills resulted in significant cost savings,
consistently contributing to a weekly profit of no less than $5,000
for the company

EDUCATION
Medical Degree
Vinnytsia National Pirogov Memorial Medical University
02/2018 - 03/2024 Vinnytsia, Ukraine

LANGUAGES
English
Native

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