Oty
Customer support representative, 40 000 UAH
- Considering positions:
- Customer support representative, Sales representative, Sales agent, Broker, Sales manager, Development manager, Logistics manager, Acquisition manager
- Employment type:
- full-time
- Age:
- 30 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/13990705/
Work experience
Sales manager
from 01.2026 to 08.2026
(8 months)
Tindrop APP, Remote (Auto business and auto service)
Developed and implemented sales strategies to achieve revenue and growth targets.
Led, trained, and motivated the sales team to improve individual and team performance.
Set sales targets and monitored performance against established KPIs.
Identified new business opportunities and developed strategies to acquire new customers.
Built and maintained strong relationships with existing and prospective clients.
Prepared sales forecasts, budgets, and periodic sales performance reports for management.
Analyzed market trends, customer needs, and competitor activities to identify growth opportunities.
Managed the entire sales process, from lead generation and prospecting to negotiation and closing.
Worked closely with marketing and other departments to improve customer acquisition and retention.
Monitored customer feedback and implemented strategies to improve customer satisfaction.
Negotiated contracts, pricing, and commercial terms with clients.
Ensured the achievement of monthly, quarterly, and annual sales targets.
Developed strategies to increase customer retention and repeat business.
Maintained accurate records of sales activities, customer interactions, and pipeline opportunities using CRM systems.
Prepared and presented regular sales reports and recommendations to senior management
Career break
from 07.2024 to 12.2025
(1 year 6 months)
Relocation
Customer support representative
from 01.2024 to 05.2025
(1 year 5 months)
Ardmor Windows and Doors, Remote (Construction, architecture, interior design)
Provide quotes to customers
Payment collection from customers
Following up on leads through calls, emails and text
Updating customers record of CRM
Sales representative
from 08.2021 to 01.2024
(2 years 6 months)
Manhattan Dental Spa, Remote (Medicine, pharmacy)
Meeting client satisfaction by introducing actionable solution
Supporting patients on their dental journey via text, calls and chart
Scheduling dental appointments with leads and payment collection( over 500 leads weekly)
Reaching out to new leads
Understanding patient needs and offering services based off on those needs
Scheduling patients with clients calendar
Career break
from 01.2021 to 07.2021
(7 months)
Relocation
Education
University Of Benin
Accounting, Kyiv
Higher, from 2015 to 2020 (5 years)
Additional education and certificates
CUSTOMER RELATIONS MAAGEMENT
6 MONTHS
Certificate
Knowledge and skills
- Hardworking
- Communicability
- Active sales
- Conducting negotiations
- Management of CRM
- Business communication
- Marketing research
- Lead generation
- Conflict settlement
- Direct sales
- Merchandising
- B2B Sales
- Conducting business negotiations
- Negotiation closing
Language proficiencies
English — fluent
Similar candidates
-
Customer support representative
30000 UAH, Remote, Zhytomyr -
Customer support specialist
Remote -
Customer support representative
40000 UAH, Remote -
Customer support specialist
Remote -
Customer support specialist
45000 UAH, Remote -
Help desk specialist
Remote, Odesa