Tamara

Tamara Bakurska
Project Manager | SaaS • WordPress • Custom Software
Odesa, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Project Manager with 12+ years in IT, including 5.5+ years leading end-to-end software delivery. Proven track record
managing SaaS platforms, Applicant Tracking Systems (ATS), and custom WordPress solutions — running Agile and
fixed-price projects with monthly budgets up to $30K and teams of up to 7 specialists. Skilled at translating client
requirements into shipped products, keeping delivery on time and within scope, and maintaining strong stakeholder
relationships throughout the project lifecycle.
CORE SKILLS
Project Management: Agile (Scrum/Kanban), Waterfall, fixed-price delivery, sprint planning, scoping, estimation, risk
management
Leadership & Clients: Cross-functional team leadership (dev, QA, design, up to 7 people), stakeholder management,
requirements gathering, dispute resolution
Product & Budget: SaaS, ATS platforms, WordPress & Shopify | Budgets from $3K to $30K/month
Tools & Technologies: Jira, ClickUp, Clubhouse, GitLab, Zoho CRM, MySQL, PostgreSQL, HTML, CSS

PROFESSIONAL EXPERIENCE
Project Manager — Custom Services & Support May 2023 – Present
ThemeREX Themes Company
• Manage 7–8 concurrent custom WordPress client projects for an international client base, each staffed with a dedicated
designer and developer
• Coordinate cross-functional teams through design, development, and QA; write QA use cases and produce client
documentation/video tutorials, reducing post-launch defects and repeat support tickets
• Resolve complex technical issues and customer support escalations; manage refunds and dispute resolution
• Maintain high customer satisfaction and consistent on-time delivery across all active projects
Project Manager — SaaS & ATS Development Aug 2020 – May 2023
Data-ONX, Mykolaiv, Ukraine
• Led full-cycle development of a custom SaaS Applicant Tracking System from concept to MVP launch in 9 months, managing a
team of 7 (React, Java, QA) and a monthly budget of $20K–$30K
• Owned system architecture and database design decisions in collaboration with engineering leads
• Integrated third-party services including Indeed, ICIMS, and ZipRecruiter to expand platform functionality
• Implemented billing infrastructure via Stripe and QuickBooks integrations
• Ran sprint planning, estimation, and stakeholder reporting cycles across multiple SaaS products managed in parallel
Project Manager — Website Custom Studio 2016 – 2020
ThemeREX, Mykolaiv, Ukraine
• Delivered custom WordPress websites from concept through production for a recurring international client base
• Coordinated designers, developers, and QA engineers across the full project lifecycle
• Owned project scoping, sprint planning, and risk assessment
• Led client communication and requirements gathering, ensuring Agile best practices and consistent quality standards
Technical Support Operator — WordPress Products 2013 – 2016
TemplateMonster, Mykolaiv, Ukraine
• Provided customer support via live chat and ticket systems for WordPress and Drupal theme products; guided clients on best
practices and troubleshooting
Economist — Banking Sector 2008 – 2012
Various Banks
• Performed economic and financial analysis, developing analytical, reporting, and stakeholder communication skills later applied
to project budgeting and estimation

EDUCATION
National University “Kyiv-Mohyla Academy,” Kyiv — Specialist Degree, Ecology & International Affairs | 1997 – 2002
IT Courses, Mykolaiv — Certificate, HTML & CSS Development
SELECTED PROJECTS
ThemeREX Offers — WordPress Custom Development (themerex.net/offers) | Applicant Tracking System — Live
SaaS Product (myaccount.discoveredats.com)

LANGUAGES
Ukrainian — Native | Russian — Native | English — Upper-Intermediate | German — Basic