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Mariia

Менеджер по роботі з клієнтами

Considering positions:
Менеджер по роботі з клієнтами, Менеджер з продажу, Диспетчер
Age:
20 years
City of residence:
Kyiv
Ready to work:
Remote

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Maríía Shapoval
Student
Major: Criminology and International Law
Minor: International Relations and Politics

Objective statement
Contact Information:
Motivated and dedicated last-year Law and
Phone:
Criminology student seeking a challenging
[open contact info](look above in the "contact info" section)
opportunity to utilize my skills and experiences to
Email:
contribute positively to a dynamic team. Eager to
[open contact info](look above in the "contact info" section)
further develop my capabilities and grow within an
[open contact info](look above in the "contact info" section)
innovative and supportive work environment.
[open contact info](look above in the "contact info" section)
Work Experience
1) Support Stuff (Part-time, current place of work)
Madrid, Honta Beauty
Providing cleaning services and support on different ocasions
Education 2) Events Support Stuff
Bachelor of European Studies Leuven, Irish College
University Complutense, Madrid Providing services by interacting with companies and
businesses and helping in organisation of the events.
KU Leuven, Belgium
3) Voice Actor - English Language
2022-2025
Remote, Lionbridge Company.
Participated in the voiceover of 400 phrases for a English-
Languages language app
4) Private Cleaner
English: C1 (Advanced)
Madrid, private family.
Ukrainian: C2 (Proficient) July 2024 - August 2024
Russian: C2 (Proficient) Provided cleaning services to a family, ensuring a high
Spanish: B2 (Upper standard of cleanliness and organization.
Intermediate) 5) Waiter and Cleaner
Hospitality Sector
July 2023 - October 2023
Computer Skills: Assisted customers, maintained cleanliness, and provided
excellent service in a fast-paced hospitality environment.
Microsoft Excel
Word Relevant Skills
Attention to Details: Meticulous in handling documents and
Google Docs processes.
Canva Customer Service: Strong interpersonal skills developed
through experience in hospitality, ensuring excellent service and
PowerPoint communication.
Internet Adaptability: Ability to work in fast-paced environments and
adjust to varying tasks, including office management functions.
Gmail / Outlook Time Management: Efficient in prioritizing tasks to meet
deadlines, ensuring timely completion of legalisation processes.

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