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Вікторія
Customer support representative, Dispatcher
City of residence:
Vyshhorod
Ready to work:
Kyiv, Remote, Vyshhorod
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/14078050/
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Victoria Mukhoid
Vyshgorod, Ukraine
Phone: [open contact info ](look above in the "contact info" section)
e-mail: [open contact info ](look above in the "contact info" section)
Education:
Kyiv Pedagogical College, Bachelor of Science,
Primary Education and English Language (2001-2006)
National Pedagogical Dragomanov University, Master of Arts, English Language and Literature (2006 - 2008)
Work & Experience:
Specialized school of English language, English teacher, Vyshgorod (August 2006 - August 2008)
- planning and preparing lessons according to the school curriculum;
- organizing and participating in school events;
- maintaining discipline; positive and structured classroom environment;
- encouraging and inspiring students to learn and grow.
«Learning Systems Ukraine», Customer Support Representative, Kyiv
(August 2008 - December 2011)
Private hotel, Administrator, Kyiv (September 2012 - September 2018)
Private hotel, Booking/Sales Manager (September 2018 - March 2020)
- greeting and welcoming guests, coordinating office activities, inventory tracking;
payment processing; upselling;
- aftersales encouraging and supporting clients;
- dealing with client's requests and ensure the demands are satisfied;
- team working and problem solving abilities;
- ability to multitask and manage time effectively;
- good phone, written and spoken communication skills.
Personalities: sociable, empathetic, reliable, responsible, helpful, patient, encouraging.
Languages: Ukrainian – native;
English – Upper Intermediate.
Vyshgorod, Ukraine
Phone: [
e-mail: [
Education:
Kyiv Pedagogical College, Bachelor of Science,
Primary Education and English Language (2001-2006)
National Pedagogical Dragomanov University, Master of Arts, English Language and Literature (2006 - 2008)
Work & Experience:
Specialized school of English language, English teacher, Vyshgorod (August 2006 - August 2008)
- planning and preparing lessons according to the school curriculum;
- organizing and participating in school events;
- maintaining discipline; positive and structured classroom environment;
- encouraging and inspiring students to learn and grow.
«Learning Systems Ukraine», Customer Support Representative, Kyiv
(August 2008 - December 2011)
Private hotel, Administrator, Kyiv (September 2012 - September 2018)
Private hotel, Booking/Sales Manager (September 2018 - March 2020)
- greeting and welcoming guests, coordinating office activities, inventory tracking;
payment processing; upselling;
- aftersales encouraging and supporting clients;
- dealing with client's requests and ensure the demands are satisfied;
- team working and problem solving abilities;
- ability to multitask and manage time effectively;
- good phone, written and spoken communication skills.
Personalities: sociable, empathetic, reliable, responsible, helpful, patient, encouraging.
Languages: Ukrainian – native;
English – Upper Intermediate.
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The candidate's resume is posted at https://www.work.ua/resumes/14078050/