Blossom

CHIMAMAKA BLOSSOM CHIDIEZIE LAGOS, NIGERIA
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
PROFESSIONAL SUMMARY
I am a trained legal professional with a strong educational background and valuable internship experience in the field, as well as in Customer Relations. Beyond my law background, I am adept in client interaction and eager to leverage my experiences to bring a fresh perspective and dedication to excellence in a dynamic setting.

CORE SKILLS:
● Creative Writing ● Communication ● Organization ● Microsoft Office ● Creativity ● Problem-Solving ● People Relations ● Teamwork
● Time Management ● Public Speaking

EXPERIENCE:
PROF C.K. OKORIE LAW OFFICE - Intern August 2019 - July 2020
● Utilized advanced legal terminology in drafting documents, showcasing attention to detail.
● Played a crucial role in the comprehensive analysis of cases through law reports.
● Contributed significantly to the efficient closure of client files.

VERSATILE - Customer Service Representative July 2020 - June 2022
● Engaged customers to confirm their interest in products and collected additional details such as delivery address and personal contact information.
● Explained the logistics involved in order delivery and helped identify alternative solutions where applicable.
● Conducted follow-up calls to customers who made in-store purchases to collect feedback and enhance service delivery.

KONGA - Customer Service Agent August 2022 - 2024
● Contacted merchants to verify product availability, ensuring a seamless transaction process for customers.
● Provided accurate and timely updates to customers about their orders and helped navigate issues when needed.
● Maintained consistent communication between merchants and buyers to enhance satisfaction and trust.

EDUCATION:
● IMO STATE UNIVERSITY, OWERRI
LLB (Bachelor of Laws)
● NIGERIAN LAW SCHOOL, LAGOS CAMPUS
BL (Barrister at Law)