Юлія

ЮЛІЯ КОСЕНКО
YULIIA KOSENKO
Personal

Address: Kyiv
Phone number: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
Date of birth: 20-07-2000
Gender: Female
Nationality: Ukrainian
Marital status: Unmarried
Website: Telegram @Yuliia_liiaa
Languages
English: B2
German: A2
Ukrainian: native

Highly motivated and versatile professional with a strong passion for languages and communication. Experienced in translation, interpretation, and customer support, with excellent problem-solving and interpersonal skills. Equipped with the ability to adapt to diverse cultural contexts, I excel in facilitating clear and accurate communication between individuals and teams. Currently engaged as a contract translator for films and series. Desired salary: from 40,000 UAH.

Work experience
Freelance Translator
Contract-based
2022 – Present
Translated films and TV series, ensuring culturally accurate and contextually appropriate language adaptation.
Collaborated with international teams to meet deadlines while maintaining translation quality.

Customer Support Manager
Aviacontact, Kyiv
Jul 2022 – Jan 2022
Provided top-tier customer support by resolving inquiries efficiently and accurately
Facilitated clear communication between diverse clients and internal teams.
Customer Support Manager
Apricot Global
2024 – Present
Assisted international clients, ensuring excellent service and communication in multiple languages.
Utilized translation skills to bridge language barriers during customer interactions.

Education and Qualifications
Master (Philology+translation)
Borys Grinchenko Kyiv University, Kyiv
2017 – 2023

Skills
Microsoft Word ★★★★☆
Email Management and Communication Tools ★★★★★
Customer Relationship Management ★★★★☆
Team Collaboration and Remote Communication Tools ★★★★☆
Data Entry and Database Management ★★★★☆
Translation Software (SDL Trados, MemoQ) ★★★★☆
Subtitling Tools (Aegisub, Subtitle Edit) ★★★★☆

Achievements
Successfully translated and localized multiple films and series, delivering high-quality results within tight deadlines.
Commended for adapting quickly to new fields, showcasing ability to excel in diverse professional environments.