Анастасія

Anastasiia Perekuta
Customer Care, Project Coordination & Business
Assistance
Address 06797, Ankara 06
Phone [open contact info](look above in the "contact info" section)
E-mail
[open contact info](look above in the "contact info" section)

Motivated and people-focused 25-old with hands-on experience in youth work, project
coordination, and customer support. From leading international initiatives under USAID and
EU programs to mentoring students and organizing cultural events as an ESC volunteer, try my
best to bring a strong mix of empathy, structure, and creativity to every role. Skilled in
communication, logistics, and digital tools like Shopify and Canva. Passionate about helping
others grow, creating meaningful experiences, and working in roles where human connection
and impact matter.

Experience
2025-05 - 2025- ESC Volunteer
07 ECOCOMPARTIMOS, Toledo, Spain
• Co-created and ran a two-month eco-camp for international youth
focused on sustainability, collaboration, and shared learning
• Took part in everything from early-stage planning to facilitating daily
activities on site
• Supported participants and team members, helped solve everyday
challenges, and made sure things stayed on track (even when plans
shifted)
• Strengthened my ability to work across cultures, stay flexible, and keep
both structure and warmth in balance

2023-05 - 2025- CS Manager, Business Assistant
04 The Cozy Crew, Remote
• Resolved customer cases with care and clarity using Shopify, ShipBob &
Zendesk
• Managed logistics, orders, returns, and product listings
• Acted as right hand to the founder — coordinating priorities, inboxes,
and reports
• Helped refine templates and internal documentation
2024-07 - 2025- ESC Volunteer
02 Genç Girişim, Ankara
• Organized English clubs, cultural exchanges, and youth events
• Created social media content and visuals to promote opportunities
• Promoted well-being through school sports and cultural workshops
• Learned to work cross-culturally, flexibly, and with full heart

2023-12 - 2025- Mentor
01 10:11, Remote
• Supported teens with career choices, motivation, and mindset
• Hosted online sessions and co-organized talks with inspiring
professionals

2020-01 - 2021- Project Manager
12 International Foundation of Development, Kyiv
• Led USAID and EU environmental and legal projects
• Coordinated teams, facilitated webinars, and kept projects on track
• Developed communication strategies and cross-team alignment
2019-01 - 2021- English Tutor for Young Learners
12 FOX School, Kyiv
• Taught English through play, creativity, and customized lesson plans
• Supported both group and individual learning

Education
2023-06 Master of Science: Law, Criminal Justice
National University of Kyiv-Mohyla Academy - Kyiv
• Thesis Statement: "The features of using special knowledge during the
investigation of intentional infliction of harm to person's health"

2021-06 Bachelor of Science: Law
National University of Kyiv-Mohyla Academy - Kyiv
• Thesis Statement: "The issues arising from the criminal law
qualification of the combination of vehicular crime and leaving in
danger"

Skills
• Customer Support (Shopify, ShipBob, Zendesk)
• Project & Event Coordination
 • Google Workspace, Canva, Notion
• Writing & Editing (emails, guides, social
media)
• Prompt crafting & AI tools
• Calm under pressure, clear in communication

Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Norwegian
Professional Working
Polish
Elementary
Turkish
Elementary

Certifications
2023-05 Norwegian Language Course

2019-07 Ads Basics and Copywriting Course

2019-04 Creative Writing Course

Personal Statement
Open to relocation for the right opportunity, especially roles that offer a
mix of creativity, communication, and human connection. Comfortable in
multicultural settings and adaptable to dynamic environments, with a
genuine interest in contributing to purposeful, people-oriented work.