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Customer support representative

Considering positions:
Customer support representative, Аналітик комп'ютерних систем, Фахівець з кібербезпеки
Age:
18 years
City of residence:
Mukachevo
Ready to work:
Remote

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Technical Skills
Programming Languages: Python (basic
ILLIA MASHIKO scripting and automation)
Operating Systems: Kali Linux, Windows
A motivated and detail-
Cybersecurity Tools & Labs:
oriented cybersecurity student
Nmap (network scanning and
with hands-on experience in
penetration testing labs, enumeration)
network scanning, and system Metasploit Framework (exploiting open
administration. Confident in ports and vulnerabilities)
troubleshooting technical Practice Environments:
issues, configuring secure Metasploitable2 (penetration testing
environments, and supporting lab)
users. Eager to expand skills VirtualBox (virtual machine setup and
in ethical hacking, management)
vulnerability assessment, and IT Support Experience:
IT support. Strong team player
Computer setup and configuration
with a proactive mindset.
Windows system updates and
troubleshooting
Education:
Antivirus installation and maintenance
School №4 in Mukachevo
Office & Documentation Tools:
2013-2024
Microsoft Office (Word, Excel,
Uzhorod National University
2024-2028
PowerPoint, Access)
Contact
Google Sheets (bug reports, test case
documentation)
[open contact info](look above in the "contact info" section)
Other Skills:
mashiko.illia@student. AutoCAD (2D and 3D modeling)
uzhnu.edu.ua Basic understanding of computer
Mukachevo, Ukraine networks and information security

Knowledge of Python scripting, Linux-based systems
(Kali Linux), and cybersecurity tools like Nmap and
Language level: Metasploit. Completed QA Engineer training with
practical experience in test documentation, bug
English-B2
reporting, and Google Sheets. Familiar with setting
Ukrainian- native
up virtual labs using VirtualBox and Metasploitable.
speaker Experience in configuring operating systems,
antivirus software, and resolving system-level
issues. Studying to become a cybersecurity
specialist with additional interest in software testing
and quality control.

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