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Customer support representative

City of residence:
Cherkasy
Ready to work:
Remote

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Bohdana Tkachuk
29/01/2004 (21 years)

Personal qualities
 Stress-resistant and emotionally balanced
 Highly responsible and reliable
 Able to multitask effectively
 Team-oriented with strong collaboration skills
 Attentive to details and accuracy

Contacts
Languages
[open contact info](look above in the "contact info" section)
Ukrainian (native), Russian, English (B1)
[open contact info](look above in the "contact info" section)
 tg: @danaaa1wk

Education
Bachelor’s Degree in Hotel and Restaurant Management
Uman State Pedagogical University, Ukraine
2021 – 2025
Completed Higher Education

Work Experience
Customer Support Manager, Gambling, October 2024 – March 2025
Administrator & SMM Specialist, Beauty Salon, July 2023 – July 2024
Sales Assistant, Perfume Store, March – June 2023

Skills
 Customer service and client communication
 Social media management (Instagram, Facebook, Telegram)
 Client-focused service approach
 Multitasking and working under pressure
 Teamwork and interpersonal skills
 Problem-solving and conflict resolution

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