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Work experience

Affiliate manager

from 05.2025 to 07.2025 (2 months)
Paripesa, Other countries (Marketing, advertising, and PR)

Affiliate Recruitment & Onboarding
Partner Relationship Management
Performance Monitoring
Campaign Coordination
Deal Structuring & Negotiation
Retention & Motivation

Customer success manager

from 06.2024 to 03.2025 (9 months)
Skyline Digital Solutions,, Other countries (IT)

Created knowledge base articles to streamline client onboarding.
 Develop Handle Customer queries and provide tailored support solutions strategies to attract more clients and optimize sales processes.
Worked closely with the sales and technical teams to ensure seamless customer experiences.
Increased Client retention through consistent engagement and follow-ups.
 Prepared reports on customer satisfaction and identified areas for service.
Improvement.

Sales manager

from 11.2023 to 05.2024 (6 months)
Pro smart moving and storages, Chicago, Other countries (Transportation and logistics)

Develop strategies to attract more clients and optimize sales processes.
Anticipate industry trends and adjust the team’s approach accordingly.

Sales Executive

from 05.2022 to 08.2023 (1 year 3 months)
Whatagraph, Vilnius, Lithuania, Other countries (IT)

Contact hundreds of global marketing agency professionals daily.
Understand the pain points and needs of their business and offer Whatagraph as the solution.
Book demonstration meetings and hand over potential clients to Client Partners.
Qualify leads and ensure correct contact details.
Participate in regular team training meetings.

Customer support representative

from 04.2020 to 03.2022 (1 year 11 months)
Orbit Data Systems, Other countries (IT)

Provided email and phone support to European clients.
Created knowledge base articles to streamline client onboarding.
Documented recurring issues and helped the product team optimize UX.

Education

Vilnus university

Bachelor in Business Information Systems, Other countries
Higher, from 2020 to 2022 (2 years)

Uzhhorod National University of Uzhhorod

Biochemistry, Uzhhorod
Higher, from 2016 to 2020 (4 years)

Knowledge and skills

• Initiative
• Determination
• Communicability
• Active sales
• High working capacity
• Adaptability
• Zapier
• Asana
• Pipedrive
• Conducting negotiations

Language proficiencies

English — advanced