Ростислав

Support manager

Age:: 21 years
City of residence:: Other countries
Ready to work:: Remote

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Rostyslav
Prytuliak
(look above in the "contact info" section)

tg: @w21onny

(look above in the "contact info" section)

EXPERIENCE

SALES MANAGER

• Worked with B2B clients

2023 - 2024 • Built and maintained long-term client relationships
• Searched for and attracted new customers
• Conducted market research and analysis

SUPPORT DEPARTMENT – PRIVATBANK

• Resolved client issues related to payments, card blocks,
and currency transactions
• Collaborated with internal departments to ensure
2022 - 2023 effective problem-solving
• Consulted clients via online chat regarding card
opening and required documents
• Trained in KYC (Know Your Customer) verification
• Analyzed fraud-related KYC cases (e.g. third-party
documents, Photoshop forgeries)

EDUCATION
KHMELNYTSKYI NATIONAL
UNIVERSITY

• Department of Isotherapy and Ergotherapy
Specialization: Trainer-Rehabilitation Specialist

SKILLS
• Languages: English (Intermediate), Polish (Intermediate)
• Completed courses: SMM, Targeted Advertising, Art of
Efficiency
• Strong communication and interpersonal skills
• Able to perform well under pressure and in stressful
situations

Ростислав

Support manager

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