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Марина

Customer support representative, Logistics, Assistant

Considering positions:
Customer support representative, Logistics, Assistant, Брокер, Помічник керівника, Менеджер проєктів, Викладач англійської, Менеджер з продажу
Age:
32 years
City:
Kyiv

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Maryna Pinchuk
7 years of experience as a sales assistant and in customer service,
specializing in sales and distribution of production lines, related
equipment, and units.

10 years of teaching experience in English and German.

6 months as a job coach with a focus on supporting clients throughout
Contact the application process on the German job market.

Phone Experience
[open contact info](look above in the "contact info" section)
August 2024 - April 2025
Email Palianitschka Schule GbR
[open contact info](look above in the "contact info" section) Job Coach
Address
Kyiv, 02002 Ukraine Preparation of professional CVs and cover letters that align with
German labor market standards.
Selection of suitable professions that a client can pursue in Germany
Education based on their previous work experience and education.
Guidance of clients in using online job portals and analyzing job
advertisements.
2010-2015
Zhytomyr State University Adaptation of application documents to the desired position and
Named After Ivan Franko submission of the documents.
Preparation for job interviews.

Master of Arts
English And German Languages

January 2017 - 2024
Anton Ohlert GmbH, Cologne, Germany with the office in Kyiw
Skills Sales assistant and customer support

Technical understanding Support of customers via emails, messengers and phone.
Processing customer orders and specifying technical details to
Problem-solving create comprehensive technical tasks.
Customer support Translation of offers, contracts, technical specifications, and
invoices.
Multitasking
Search for information and new potential customers, creating
Sales support leads and databases of customers.
Participation in trade shows and industry events.
Administrative tasks
Support with travel arrangements, accommodations, and
itineraries for the chief manager.
Language Handling incoming and outgoing mail, correspondence, and
phone calls on behalf of the general manager.
English - B2-C1

German - B2
Ukrainian - native
Computer skills
July 2015 - August 2016
MS Office, Canva, Zoom, Miro, Yes Centre, Zhytomyr Ukraine
the Bat, KerioConnect English/German teacher

Teaching English and German to different age categories.
Conducting group lessons and individual lessons.
Soft skills Organizing thematic events for holidays such as Christmas,
Easter, etc.
Result orientation Implementing motivation measures and systems.
Contributed to the planning and coordination of English-language
Strong communication skills
summer camps for children
Good listening skills
Team player September 2014 - April 2015
"Fenster Zu Deutschland" and "Window on America"
High flexibility English/German teacher, a volunteer
Adaptability
Free English and German lessons at the local library.
Strong reliability Lessons for different age categories.
High willingness to learn Lessons for large groups.
Collaboration with volunteers from abroad, such as Germany or
the USA.

October 2013 - April 2014
School for Foreign Languages "Elite Gold", Zhytomyr Ukraine
English/German teacher

Teacher of English and German
Teaching to different age categories
Conducted both individual and group lessons tailored to students'
needs.

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