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Curriculum Vitae

First name and last name : Viktoriia Kushchova
Age: 26
Residence country: Ukraine
Citizenship: Ukrainian

1. Education/Skills (Time period – Institution –
faculty)

2016-2022
Alfred Nobel University
Master of International economic relations
2016-2020
Alfred Nobel University
Bachelor of International marketing

2. Knowledge of languages:

Level A - I understand and speak well
Level B - I can explain myself, I understand well
Level C - I can hardly explain myself, can hardly speak at a
basic level

Language Spoke Understandin Writte
n g n
English A A A
Ukrainian A A A

Russian A A A

3. Work experience startinh from the last one:
(Time period, company name/country, detailed
explanation of the responsibilities done)

2022-till now HR-manager
Ukraine

• interviewing skills
• communication skills
• ability to work with documents
• negotiating with customers
• conduction the interviews
• hosting the events
• resume writing
• management of internal and external resources

2019-2022 customer service manager
Turkish Airlines, Ukraine

• direct communication with passengers
• understanding the ticketing system
• solving difficult situations
• ability to find a common language with the passenger
• booking/ cancellation/ reissuance of tickets
• work in internal resources
• understanding the airlines rules and duties

4. Additional skills:

additionally studied Spanish, I speak at an elementary level.
Took courses in tourism, psychology and customer service.
Have an experience in sales.

5. Hobbies:
Traveling, reading, spending time with family and friends,
sport, healthy lifestyle, cooking.

6. Additional information:

I’m easy-going person. Traveling is my passion, I’ve always
dreamed to become the cabin crew. I like to meet new friends,
share experience, interests, being helpful and just to do what I
like! The current situation in Ukraine is not really good, so I
really want to have a dream job, work abroad and just live my
safe life… Thank you in advance!