Олексій

OLEKSII KIM
Junior Business Analyst | Systems Analyst
Brno, Czech Republic • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) • github.com/oleksiikim127-parzival

PROFESSIONAL SUMMARY

Results-driven Junior Business/Systems Analyst with a strong academic foundation in Business Informatics from Masaryk
University, combining enterprise process modeling (BPMN 2.0), structured requirements engineering (BDD/Gherkin), and
quantitative research methods (PLS-SEM) to translate business needs into actionable technical solutions. Hands-on
experience spans ERP configuration in Microsoft Dynamics NAV/Business Central, stakeholder requirements gathering, and
independent case study work covering RBAC design, data modeling, and workflow optimization. Multilingual, detail-oriented,
and quick to learn new systems, Oleksii is ready to bring immediate business value to a Business Analyst or Systems Analyst
team.

EXPERIENCE & KEY PROJECTS

Enterprise CRM Modernization (InsuCorp) Independent BA/SA Case Study | 2025
• Modeled AS-IS and TO-BE business workflows using BPMN 2.0, integrating automated system validations and SLA timers
for approval processes.
• Designed a comprehensive Role-Based Access Control (RBAC) matrix to ensure secure data visibility across organizational
hierarchies (Agent, Manager, Admin).
• Authored technical requirements and Acceptance Criteria in BDD (Gherkin) format, bridging the gap between business
needs and development teams.
• Engineered a core Data Dictionary to map business entities to SQL database structures (Foreign Keys, Constraints) in
compliance with data integrity standards.

Freelance Business Analyst & Web Developer Freelance.ua | Nov 2020 – Feb 2022
• Gathered and formalized business requirements from SME clients to deliver tailored responsive web solutions and e-
commerce platforms.
• Translated client needs into technical specifications and user interfaces, utilizing HTML, CSS, and JavaScript.
• Managed stakeholder expectations, conducted iterations, and ensured final deliverables directly aligned with initial business
objectives.

ERP Process Analyst (Project) Masaryk University | 2023 – 2024
• Configured business processes (Logistics, Purchasing, CRM) within Microsoft Dynamics NAV / Business Central.
• Applied analytical frameworks (BPMN, UML, Kepner-Tregoe, Pareto) to analyze and optimize enterprise workflows.
• Collaborated in cross-functional teams to map data flows and solve complex organizational bottlenecks.

EDUCATION

Master in Business Informatics – Masaryk University Expected Graduation: 2028
Bachelor in Business Informatics – Masaryk University
Key Achievement: Authored a quantitative thesis analyzing GenAI adoption barriers in software engineering, demonstrating
strong skills in Change Management and statistical modeling.

TECHNICAL & ANALYTICAL SKILLS

Business Analysis: BPMN 2.0, UML, Requirements Gathering, BDD (Gherkin), User Stories, RBAC
Systems & Tools: MS Dynamics NAV/BC, SmartPLS 4, Jira, Confluence, Swagger/OpenAPI (Basic)
Data & Tech: SQL (Basic), Python (Basic), Data Mapping, PLS-SEM

LANGUAGES

Languages: English (Professional Working Proficiency) | Czech (B2 - Upper Intermediate) | Ukrainian / Russian (Native)