Святослав

Sviatoslav Athens, Greece

Haievskyi [open contact info](look above in the "contact info" section)

System Administrator [open contact info](look above in the "contact info" section)

PROFILE

Motivated and detail-oriented IT enthusiast with a strong interest in Linux, server administration, and network
technologies. I have a good understanding of how the Internet and networks work, basic experience with Linux
terminal, and strong analytical and problem-solving skills. Eager to learn, develop technical expertise, and grow as a
Support Engineer.

WORK EXPERIENCE

Apr 2026 – Oct 2026 Support Specialist, Sunrise S.A. · Zakynthos
• Supported hotel staff with reservation and customer-data issues in the hotel management
system, handling 20–30 requests per day and resolving ~70% at first contact.
• Monitored data accuracy in the system, identifying and correcting errors and
inconsistencies to prevent booking issues.
• Troubleshot software-related problems and documented recurring issues for escalation to
the technical team to support faster fixes.

Dec 2025 – Mar 2026 Tracking Manager, Hegelmann Transport · Częstochowa
• Monitored real-time movement and status of ~14 trucks per shift using tracking systems,
ensuring on-time deliveries and quick reaction to route changes.
• Analyzed operational data to detect delays, route deviations, and other irregularities,
escalating issues to dispatchers for fast resolution.
• Tracked compliance with schedules and driving time regulations, keeping records accurate
and reducing reporting errors.

Jul 2024 – Sep 2025 Backend Web Developer, Webstick · Kryvyi Rih
• Developed and maintained backend functionality and APIs (REST, WebSocket, Webhook)
for client web applications.
• Designed and optimized relational database structures to improve data consistency and
simplify future feature development.
• Debugged and fixed backend issues related to data flow and business logic using PHP,
jQuery, Node.js and MongoDB, increasing overall stability of web applications.

EDUCATION

Sep 2023 – Present Bachelor’s Degree in International Relations, Public Communications and
Regional Studies, State University of Economics and Technology (SUET) ·
Kryvyi Rih
Expected graduation: July 2027.

• Key coursework: International statistics and analytics, mass communications,
international law
• Studied image-making, branding and public communications
• Developed strong analytical, information-processing and presentation skills

Sep 2023 – Present Bachelor’s Degree in Software Engineering, State University of Economics and
Technology (SUET) · Kryvyi Rih
Expected graduation: July 2027.

• Key coursework: Databases, Component Software Technologies
• Practical programming in C#, Java, C++, Python, JavaScript, PHP
• Fundamentals of software design and development across multiple paradigms
• Hands-on experience building applications and components with modern tools

LANGUAGES

Ukrainian Fluent English B2
Russian Fluent Polish B1

SKILLS

Programming PHP (Proficient) • SQL (Proficient) • C++ (Proficient)

Databases MySQL (Proficient)

Operating Systems Linux (Ubuntu) (Proficient) • Windows (Experienced)

Tools Linux Terminal (Proficient) • Git (Proficient)