Дан

Yanislav Dan
QA Engineer
Contact Profile Summary
QA Engineer with a strong focus on product quality, usability, and
[open contact info](look above in the "contact info" section)
reliability. Experienced in manual testing of web and mobile applications,
[open contact info](look above in the "contact info" section) including UI, functionality, API testing, and basic SQL. Proficient in
Boryspil, Ukraine creating test cases, checklists, bug reports, and working effectively in
LinkedIn Agile teams.
Telegram My passion for QA started with years of using beta versions of apps and
operating systems — exploring new features from a user’s point of view.
This background helped me develop strong attention to detail, technical
thinking, and a proactive approach to identifying issues early.
Education Previously worked in banking and technical support, handling a wide
2018 - 2022 range of client requests and delivering results in high-pressure
National Aviation University situations. This experience strengthened my multitasking abilities,
Bachelor in Civil Security stress resilience, and communication skills — all essential qualities I
bring to QA work.
2025
Mate Academy
Projects
QA Course
Conduit and JPetStore (Web Testing):
Analyzed application components through functional decomposition
Skills to create targeted test scenarios and develop more efficient testing
Manual testing, Black/Greybox strategies;
testing, Web/Mobile testing Created and ran Test Cases in TestRail;
Regression, Sanity, and Smoke Managing the project in Jira (creating Epics, Stories, Bug Reports);
testing Using Chrome DevTools for debugging and network analysis;
Test design techniques Performed API testing via Postman;
Test documentation: Test cases, Handyman App, Evernote, IMDb (Mobile Testing):
Checklists, Bug reports
Testing App with Android Studio;
Knowledge of SDLC, STLC, Bug life
Bug reporting through Jira
cycle, Waterfall, Agile concepts
knowledge (Scrum, Kanban)
SQL Work Experience
Tools: Jira, TestRail, Git/Github,
MonoBank 2024 - 2025
Unix Terminal, Postman, DBeaver
Сustomer service manager
Web Understanding (Client-Server
Tools: Confluence, Slack
Architecture, Chrome DevTools,
HTML/CSS, JSON) Helped resolve financial and technical (with the app) issues of clients
JavaScript basic knowledge via chat
Playwright basic knowledge Participation in the implementation of new methods of handling
OS: Windows / Linux / Android requests
Received an award for solving unusual customer problems
LanTrace 2021 - 2024
Achievements Technical support specialist
The third racket of the Rogozovsky Tools and technologies : Trello, MikBill, Zabbix, AnyDesk, Mikrotik, DHCP,
tennis league in 2022 DNS, TCP/IP, STP
5k MMR and 5k hours in Dota 2 since
Resolved complex technical customer issues over the phone and in
2014
chat
Handled over 3,000 customer
Network monitoring by Zabbix
inquiries with a 95%+ satisfaction
Configured network equipment (PCs, routers, switches, ONUs)
rate (CSAT).
Planned the work schedule of technical teams using Trello
Maintained detailed records of client interactions, reported issues,
and resolutions in the ticketing system MikBill