Temka

ARTEM KRAVCHUK
Date of birth: year 1997, July 25,
Restaurant Manager

MY EXPERIENCE

2015-2017 McDonalds Ukraine Staff
2017-2018 McDonalds Ukraine Instructor
2018-2021 McDonalds Ukraine Line Manager
May 2021 – December 2021 McDonalds Ukraine Customer Experience Manager
2021 - 2024 McDonalds Ukraine Restaurant Manager Kyiv
2024 - 2025 McDonalds Ukraine Restaurant Manager Chernivtsi
2025 – today McDonalds Ukraine Restaurant Manager Kyiv

KEY RESPONSIBILITIES

• Operational Management (managing all operations in the restaurant)
• Customer Experience (analysis all aspects, including client feedback and implementation best practices for improving CX)
• Interviewing newcomers and professional candidates for promotion
• Resource Forecast based on Sales
• Supply Chain Management (HAVI, Service Companies and etc.)
• Cooperation with charitable organisations
• Sales forecasting for new and existing establishments.
• Location Assessment for Opening Foodservice Establishments
• Interaction with Property Owners and Landlords
• Collaboration with the New Restaurant Opening Team

LANGUAGES

Ukrainian (native), English (A2) /studying now
INTERESTS AND KEY KNOWLEDGES

Microsoft Office (Advanced), 1S, Notion
Communication, team work, leadership, hard-working Hobbies: travelling, reading

MY EDUCATION

Elementary School (2003-2011)
Vrublivskiy Lyceum
Secondary School (2011-2014)
Pedagogical Lyceum (Physics and Math) (Zhytomyr)
High School (2014-2018)
Kyiv National University of food technologies (faculty of engineering mechanics)
ADDITIONAL EDUCATION

2018 McD Qualification courses
2019 McD Qualification courses
2020 McD Qualification courses
2021 McD Qualification Customer Experience Assessment
2021 McD Qualification Management Assessment
2023 McD Food Safety Qualification course

2024 McD Qualification Leading For the Future

CONTACTS

Tel. [open contact info](look above in the "contact info" section);
E-mail: [open contact info](look above in the "contact info" section)
Telegram: Artem_Kravchuk_ua