Катерина

Kateryna Solodovnyk

Date of birth: 2002.12.07 (22 y.)
Personal info City: Vilnius
Phone: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)

Extensive experience in Customer Service, including experience as a supervisor
assistant. Fast learner, highly responsible, and possess a high level of stress
resilience.

Based in Vilnius, Lithuania

2022.08 - Present
Work experience Company: Teleperformance LT
Company website: Jobsteleperformance.com
Position: Social media content moderator

Video content moderation;
Experience in user interaction and prompt resolution of conflict situations

•Strong communication and persuasion skills developed through working with
diverse types of clients

•Ability to handle large volumes of information and make quick decisions

•Attention to detail and high-quality request processing

•Experience working with internal systems, CRM, and reporting

•Team player with the ability to meet deadlines

•Stress-resistant and results-oriented

2022.04 - 2022.08
Company: Grill Terace
Position: Waiter

- Serving Customers
- Order entry using RKeeper

2021.01 - 2021.06
Company: VIP-STOK
Company website: vip-stok.com/
Position: Call Center Operator

- Communication with clients via phone
- Answering all question regarding purchases and delivery
- Consultation to help customers to choose the best product for them

CVbankas.lt - the most visited career website in Lithuania
 2020 - Present
Education Educational institution: National University "Odessa Law Academy"
Specialty: Faculty of Civil and Economic Justice
Degree: Higher (bachelor)

Languages Language Speaking Understanding Writing

Russian Perfect Perfect Perfect

Ukrainian Perfect Perfect Perfect

English Average Good Good

Microsoft Outlook
Computer knowledge Experienced

MS Word / Excel / Powerpoint
Experienced

CVbankas.lt - the most visited career website in Lithuania
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