Wadiya

Curriculum Vitae
Personal Information
Name: Wadiya Ahmad
Email: [open contact info](look above in the "contact info" section)
Phone: [open contact info](look above in the "contact info" section)
Telegram: @wadiya_ahmad

SUMMARY
Results-oriented professional with experience in customer support, CRM systems, English language teaching,
international communication, event coordination, and administrative support. Experienced in supporting clients, teaching
and engaging students, maintaining professional relationships, and coordinating diplomatic meetings and official events
with international guests in Kyiv. Strong English communication, organization, problem solving, and multitasking skills,
combined with a Software Engineering background at Kyiv Polytechnic Institute (KPI).

SKILLS
Customer Support • CRM Systems • Client Relationship Management • English Language Teaching • Lesson
Preparation • Administrative Support • Event & Meeting Coordination • International Communication • Organization &
Multitasking • C Programming • Junior Database Analyst • SQL • PostgreSQL
RELEVANT EXPERIENCE
Customer Support & CRM Experience
• Handled client inquiries and maintained clear, professional communication with customers.
• Used CRM systems to manage customer interactions, records, and follow-up information.
• Supported positive client relationships through responsive communication and problem resolution.
English Teacher
• Taught English to students, focusing on speaking, grammar, vocabulary, reading, and practical communication.
• Prepared lessons and exercises according to students' needs and English proficiency levels.
• Encouraged students to build confidence in English and provided regular guidance and feedback on their
progress.
Diplomatic Events & Meeting Coordination, Embassy-related engagements, Kyiv
• Supported the organization and hosting of diplomatic meetings, official events,.
• Maintained professional communication with international guests and supported smooth event and meeting
coordination.
• Assisted with organizational and administrative tasks requiring attention to detail, professionalism, and
discretion.
EDUCATION
Software Engineering - Kyiv Polytechnic Institute (KPI) | Aug 2024 - Present
Interlit International Internship Program | Aug 2025 - Mar 2026