Яна

Resume

Sivak Yana 24.11.2000
Finland, Espoo
[open contact info](look above in the "contact info" section), [open contact info](look above in the "contact info" section)
LinkedIn: Yana Sivak LinkedIn

 Education
Zaporizhzhia National University – psychologist

 Labor activity

Place of work Job title
Aquapark "Oasis" Photographer

Restaurant "Golden Waiter, customer
Fish" service
Copycenter, printing designing layouts in
Photoshop, printing
advertising, and
customer service

 Current Job:
Currently working in cleaning services.
Responsibilites include cleaning, maintaining cleanliness on premises, and ensuring a high
level of service for clients.

 Special skills

Communication with people; Quick learner; Attention to detail; Learn something new;
Flexible and Adaptable; Multitasking Abilities; Active Listening; Customer-oriented
attitude: Strong experience in customer service and communication, ensuring high-quality
service, especially in a busy, service-oriented environment such as restaurants and tourism.
  Achievements
1. For restaurant experience:
 Successfully served over 50 customers per day during peak times.
 Received positive feedback for excellent customer service and attentiveness to clients'
needs.
 Successfully implemented new service methods that enhanced the customer
experience.
2. For the copycenter experience:
 Designed and created over 100 advertising materials for various companies.

 Successfully completed complex Photoshop design orders on time.

3. For your current job in cleaning services:
 Maintained high cleanliness standards, improving client satisfaction.
 Efficient time and task management, consistently ensuring a high level of service.

 Special program skills
Photoshop CS 6, Visual studio CODE, Microsoft Word

 Languages
English language, Ukrainian language, Russian language