Contact information

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Work experience

Sales representative

from 09.2024 to 07.2025 (11 months)
Hiden Company, Дистанційно (IT)

• Conducted 100+ cold calls daily targeting the US B2B market
• Applied the SPIN selling framework to structure discovery and qualification
• Worked extensively with objections and complex client requirements
• Increased lead-to-deal conversion rate to 13% by refining scripts and sales strategy
• Built and maintained long-term client relationships
• Generated and qualified inbound and outbound leads
• Executed cross-sales by offering additional services
• Closed deals totaling ~$30,000 in revenue

Operational manager

from 11.2023 to 07.2024 (9 months)
Winterfield clothes, Дистанційно (Роздрібна торгівля)

• Managed the full lifecycle of an eCommerce store, from launch to daily operations
• Created and optimized content for product presentation and engagement
• Ran paid advertising campaigns and tested creatives
• Handled customer communication, support, and issue resolution
• Managed order processing, fulfillment, and returns
• Worked with suppliers under a dropshipping model, optimizing margins and delivery flow
• Gained hands-on experience in eCommerce analytics, customer behavior, and digital marketing

Education

National Technical University "Kharkiv Polytechnic Institute"

Master's degree, Business/Commerce, Харків
Higher, from 2024 to 2026 (2 years)

National Technical University "Kharkiv Polytechnic Institute"

Bachelor's degree, Business Administration and Management, General, Харків
Higher, from 2020 to 2024 (4 years)

Additional education and certificates

Six Sigma Black Belt

2025, 3 months
Certificate

Finance for Technical Managers

2025, 2 months
Certificate

Google Project Management

2024, 6 months
Certificate

Meta Marketing Analytics

2025, 7 months
Certificate

IBM Program Manager

2024, 2 months
Certificate

IBM Project Manager

2025, 3 months
Certificate

IBM Data Management

2025, 3 months
Certificate

Microsoft Business Analyst

2024, 3 months
Certificate

IBM Business Intelligence (BI) Analyst

2024, 4 months
Certificate

IBM Data Analyst

2024, 4 months
Certificate

SAP Technology Consultant

2025, 7 months
Certificate

Microsoft Dynamics 365

2025, 1 months
Certificate

Knowledge and skills

• MS Excel
• MS PowerPoint
• Google Sheets
• MS Power BI
• Tableau
• SQL
• MySQL
• Jira
• Confluence
• Python
• Pandas
• NumPy
• Matplotlib
• Seaborn
• CRM
• 1C
• BPMN
• Agile
• Scrum
• Kanban
• SaaS
• SDLC
• Data analysis
• BAS
• SAP
• BRD
• SRS
• FRD
• Use Case
• UML
• REST
• SOAP
• User story
• Six Sigma
• Sales
• Продаж B2B
• B2B
• B2C
• B2G
• Conducting negotiations
• Conducting business negotiations
• Active sales
• B2B Sales
• B2C Sales
• Handling objections
• Organizedness
• Self-criticism
• Educability
• Curiosity
• Operational CRM

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

- Interested in development in the field of management, analysis, and sales. What ambitious person wouldn't be interested in the prospect of becoming a closer, working for a big paycheck?
- I have always liked numbers and calculations, and over time I became interested in management, process organization, and digitization of activities. I believe that it is systematicity that affects the effectiveness of activities and the quality of the final result. And the ability to communicate and find common ground becomes the foundation for a good reputation and strong long-term relationships.
- I have taken courses in management, data analysis, business analysis, finance, and software architecture.
- I love learning new things and solving problems that arise in the process.
- I have spent my whole life at the computer, so I can easily learn new software, functionality, or interfaces.