Ukraine's #1 job service
Anna
Менеджер підтримки користувачів
- Considering positions:
- Менеджер підтримки користувачів, Customer service representative, Bilingual Customer Support Specialist, Insurance Customer Service Representative, English–Ukrainian Interpreter, спеціаліст з підтримки клієнтів у сфері страхування, перекладач англійської мови
- City:
- Remote
Contact information
The job seeker has provided: Phone numberEmail
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/14828125/
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
Anna Harasymiak
Truskavets, Ukraine
Phone: [open contact info ](look above in the "contact info" section)
Email: [open contact info ](look above in the "contact info" section)
Professional Summary
Experienced English teacher with strong communication and customer service skills. Confident English speaker (B2+) with experience supporting customers in an international environment. Organized, detail-oriented, and quick to learn new systems and processes.
Professional Experience
English Teacher
Secondary School
2009 – Present
• Teaching English to secondary school students.
• Preparing educational materials and assessing students' progress.
• Communicating effectively with students, parents, and colleagues.
Customer Support – U.S. Insurance Agency (Remote, Part-time)
2025 – Present
• Providing customer support in English via phone and email.
• Assisting with insurance documentation and customer requests.
• Maintaining accurate records and professional communication.
Technical Skills
• EZLynx CRM
• Microsoft Teams
• Zoom
• Gmail & Google Workspace
• Microsoft Office
• Insurance carrier web portals
• Remote communication tools
• Data entry and document management
Languages
• Ukrainian – Native
• English – B2+
• Russian – Fluent
Key Strengths
• Customer Service
• Strong Communication
• Attention to Detail
• Problem Solving
• Time Management
• Ability to work independently
• Fast learner
Education
Higher Education in English Language Teaching
Truskavets, Ukraine
Phone: [
Email: [
Professional Summary
Experienced English teacher with strong communication and customer service skills. Confident English speaker (B2+) with experience supporting customers in an international environment. Organized, detail-oriented, and quick to learn new systems and processes.
Professional Experience
English Teacher
Secondary School
2009 – Present
• Teaching English to secondary school students.
• Preparing educational materials and assessing students' progress.
• Communicating effectively with students, parents, and colleagues.
Customer Support – U.S. Insurance Agency (Remote, Part-time)
2025 – Present
• Providing customer support in English via phone and email.
• Assisting with insurance documentation and customer requests.
• Maintaining accurate records and professional communication.
Technical Skills
• EZLynx CRM
• Microsoft Teams
• Zoom
• Gmail & Google Workspace
• Microsoft Office
• Insurance carrier web portals
• Remote communication tools
• Data entry and document management
Languages
• Ukrainian – Native
• English – B2+
• Russian – Fluent
Key Strengths
• Customer Service
• Strong Communication
• Attention to Detail
• Problem Solving
• Time Management
• Ability to work independently
• Fast learner
Education
Higher Education in English Language Teaching
Similar candidates
-
Менеджер підтримки користувачів
Remote -
Менеджер підтримки користувачів
40000 UAH, Remote -
Менеджер підтримки користувачів
Remote -
Менеджер підтримки користувачів
Remote -
Менеджер підтримки користувачів
Remote, Lviv, Ternopil -
Менеджер підтримки користувачів
45000 UAH, Remote
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/14828125/