Andrew

Customer support representative

Considering positions: Customer support representative, IT-спеціаліст

Age: 28 years

City of residence: Ternopil

Ready to work: Zaporizhzhia

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Andrew
Moseiko
Summary
Versatile and tech-savvy specialist with a strong foundation in
customer support, technical implementation, and business process
automation. Experienced in solving complex user issues, improving
customer experience, and building scalable automation workflows
using tools like n8n, OpenAI, and Leeloo.AI. Skilled in working
with APIs, scripting (HTML, CSS, PHP), and creating educational
content to support users and teams. Proven track record in
delivering value across SaaS platforms, eCommerce, and AI-driven
projects. Adept at translating business needs into effective
technical solutions and maintaining clear, structured
communication with both technical and non-technical stakeholders.

Professional Experience
Handled complex user requests and
TECH SUPPORT &
provided technical solutions within the
AUTOMATION
automation platform
EXPERT
Built and optimized sales funnels,
Leeloo.AI, 2024 –
landing pages, and CRM integrations
Present
Automated data flow between systems via
API and webhooks (CRM ↔ Google Sheets,
etc.)
Creating video tutorials and educational
content for platform users

TECH SUPPORT & Supported Amazon FBA clients and
CONTENT internal team on technical questions
CREATOR Created educational materials and
Seller Insiders, managed the company’s YouTube channel
2021 – 2023 Participated in development and
delivery of AI-based tools and
Contacts automations
Engaged in chatbot configuration for
(look above in the "contact info" section) business process automation

LEAD Conducted B2B lead generation using
(look above in the "contact info" section) GENERATION automated and manual outreach
SPECIALIST techniques
Identified and qualified business
Owlab (Freelance),
t.me/Andrew_slice opportunities for software development
2019 – 2021
teams
Worked with platforms for sourcing
clients for web, app, and bot
development services
Education
ZAPORIZHZHIA
Specialization: Programming and
STATE
Maintenance of Digital Devices -
UNIVERSITY
Experience with technical documentation
Bachelor's Degree
and usage guidelines for digital systems
in Radioelectronic
Technology, 2015 –
2019

Andrew

Customer support representative

Contact information

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