Moises

Contact information

The job seeker has entered a email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/10637859

Work experience

Social media manager

from 06.2023 to 11.2023 (5 months)
Claid AI, Remote (Marketing, advertising, and PR)

• Managed and monitored social media accounts to ensure a positive brand image and respond to customer inquiries.
• Collaborated with the marketing team to ensure messages are consistent across all channels and to develop creative content.
• Monitored key metrics and performance to identify trends and opportunities for improvement.
• Researched and identified potential opportunities for partnerships and
collaborations.
• Stay up to date on social media content trends and leverage trends for content creation.

Community Marketing Specialist

from 04.2023 to 05.2023 (1 month)
Claid AI, Remote (Marketing, advertising, and PR)

• Responsible for Claid’s overall community’s presence and activity.
• Develop a cohesive community strategy in alignment with brand values and vision.
• Craft captivating and shareable content for platforms such as Reddit to amplify brand messaging.
• Daily monitoring of comments, private messages, and mentions for consistent engagement.
• Employ organic growth tactics to boost followers, likes, and interactions.
• Monitor and report on feedback and online comments and reviews.

Social Media Strategy & Marketing Lead Developer Manager

from 01.2022 to 01.2023 (1 year)
Gulfstream Strategic Placements, Remote (Recruiting and HR)

• Be able to commit a lot of time and effort each week for brainstorming sessions over MS Teams the initial set up and then eventually just 1 hour/week.
• Help define and build Personas for our target marketing.
• Develop content marketing strategy.
• Develop sales funnels.
• Build a blog, video, social, and online sponsored content.
• Improve the look/feel/messaging/visual areas of website, videos, blog, Linkedin, Facebook, Instagram, Twitter.
• Build influencer content for social media and other channels.
• Identify areas where our target personas currently are online, build a strategy to be an active member in those areas, and then eventually an influencer, and make them aware of our social channels over time.
• Ensure our blog and social, company, and personal channels share and respond to content effectively.
• Create/track weekly metrics and develop strategies to improve our effectiveness.

Social media manager

from 01.2017 to 12.2021 (4 years 11 months)
Freelancer, Remote (Marketing, advertising, and PR)

• Responsible for creating content for social media platforms that complies with the company's brand standards.
• Responsible for monitoring platforms, websites, and providing regular
engagement and analytic reports.
• Participating in the development of the brand's social media presence strategy.
• Developing content and conversation calendars.
• Authoring content.
• Creating and editing photos and graphics.
• Selecting and purchasing stock video and photos.
• Posting and tracking content on multiple social media channels.
• Responding to and engaging with users.
• Compiling and reviewing analytics to demonstrate program success and to identify program improvements.
• Using social media tools and apps, including native social networks, and 3rd party.
• Discover the new ways for businesses to engage with existing customers and attract new ones by evaluating the current marketing strategy.

Human Resources intern

from 06.2016 to 08.2016 (2 months)
CA Global Headhunters, Other countries (Recruiting and HR)

• Assisting the HR team with all HR administration.
• Administration and coordination of all staff files.
• Assisting with recruitment.
• Co-ordination of the recruitment process such as screening of applications,
selection, assessment and placement.
• Support the recruitment and selection process at head office and country
programme level.

Customer support representative

from 01.2015 to 12.2020 (5 years 11 months)
PE Market, Other countries (Retail)

• Assisting customers in locating desired shop items.
• Addressing and resolving customers complaints in a professional manner.
• Processing customer payments using the shop's Point of Sale (POS) system.
• Maintaining an in-depth knowledge of store items to provide advice and
recommendations as needed.
• Review customer accounts and make changes, if necessary.
• Handle returns or complaints.
• Record details of customer contacts and actions taken.
• Refer customers to supervisors or more experienced employees.

Knowledge and skills

Language proficiencies

• English — fluent
• Portuguese — fluent

References

• Nikita Kravchenko

  Nikita Kravchenko

  Content Manager, Claid AI

  Contact details are hidden

• Sofiia Shvets

  Sofiia Shvets

  CEO/ Co-founder, Claid AI

  Contact details are hidden

• Fowzia Khan

  Fowzia Khan

  Group Digital Marketing Consultant, CA Global Headhunters

  Contact details are hidden

Additional information

I am available for immediate employment and have no notice period. Ready to hit the ground running and contribute effectively from day one.