Олександр

OLEKSANDR VOLOVOD
Customer Support Specialist

ABOUT ME WORK EXPERIENCE

To obtain a remote position in customer support or online Consulting Lawyer – Public Procurement
communication, where can apply my experience in client interaction,
problem-solving, and working with large volumes of information. GК “GEOPROM” / “ARMADABUDPROEKT”
Focused on delivering high-quality service and efficient task | May 2020 – September 2021
completion in an international environment.
Provided client consultations on public procurement procedures
Prepared and reviewed tender documentation
Worked with e-procurement platforms (Prozorro, SmartTender,
Zakupki.prom, (E-tender)

SKILLS Procurement Specialist
ТNTC “PLUTOS”| September 2020 – April 2020
-Online communication and work in chats Managed procurement processes and supplier communication
-Skills in working with Gmail, Google Sheets and Slack Controlled compliance of tender proposals
-Working with large amounts of information
-Knowledge of Ukrainian legislation, in particular in the field of
Authorized Public Procurement Officer
public procurement
-Experience in working in Prozorro, SmartTender, Zakupki.prom, E- Kharkiv State Academy of Design and Arts | February
tender 2020 – September 2020
-Responsible, organized and attentive to details
-Proficiency in PC and office programs (Word, Excel, Google Conducted procurement via electronic systems
Workspace) Maintained reports and documentation

District Police Officer (Lieutenant)
National Police of Ukraine | October 2017 – June 2019
CONTACTS
Handled citizen interactions and conflict resolution
Maintained official documentation
Contact number: [open contact info](look above in the "contact info" section) Upheld high communication and responsibility standards
[open contact info](look above in the "contact info" section)

RESPONSIBILITIES EDUCATION

Languages Yaroslav the Wise National Law University
Ukrainian – Native
English – Upper-Intermediate (written & verbal communication) Bachelor of Law, 2017
Russian – Fluent
Yaroslav the Wise National Law University
Ready for flexible schedules, including evening and night shifts.
Equipped with fast internet and a home office for high-quality Master's degree in Law, 2019
remote work.