- File
Анастасія
Support manager
Contact information
The job seeker has entered a phone number and email.
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/15030115/
Uploaded file
This resume is posted as a file. The quick view option may be worse than the original resume.
CONTACT INFORMATION
Phone: [
Email: [
EXPERIENCE
English Tutor
05/2023 - Present
Designed and delivered tailored English language lessons, focusing on both spoken proficiency and grammar.
Online Store Sales Manager
12/2020 - 03/2023
Managed and optimized sales processes for an online retail platform, providing high-quality customer support to enhance satisfaction and achieve commercial objectives.
Education Course Methodologist
05/2016 - 02/2020
Managed the end-to-end creation of online courses, encompassing speaker collaboration, curriculum design, and post-production quality control.
SKILLS
Handling frustrated or upset customers with calm and understanding
A genuine desire to help and ensure a positive customer experience
Understanding and sharing the feelings of the customer, making them feel heard and valued
EDUCATION
National Transport University (NTU) in Kyiv, Ukraine
09/2009 - 05/2014
Faculty: Economics
Bachelor’s and master’s degrees
Similar candidates
-
Оператор технічної підтримки
Remote, Khmelnytskyi -
Support manager
Remote -
Інженер системної підтримки
35000 UAH, Remote, Kyiv, Bila Tserkva -
Support manager
Remote, Zhytomyr -
Customer service manager
Remote, Odesa -
Support manager
Remote, Khmelnytskyi