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Анастасія
Support manager
- Considering positions:
- Support manager, менеджер з продажу, чат-менеджер, менеджер роботи з клієнтами, перекладач англійської
- Age:
- 34 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
The job seeker has provided: Phone numberEmail
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You can get this candidate's contact information from https://www.work.ua/resumes/15030115/
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Anastasiia Volodarska
CONTACT INFORMATION
Phone: [open contact info ](look above in the "contact info" section)
Email: [open contact info ](look above in the "contact info" section)
EXPERIENCE
English Tutor
05/2023 - Present
Designed and delivered tailored English language lessons, focusing on both spoken proficiency and grammar.
Online Store Sales Manager
12/2020 - 03/2023
Managed and optimized sales processes for an online retail platform, providing high-quality customer support to enhance satisfaction and achieve commercial objectives.
Education Course Methodologist
05/2016 - 02/2020
Managed the end-to-end creation of online courses, encompassing speaker collaboration, curriculum design, and post-production quality control.
SKILLS
Handling frustrated or upset customers with calm and understanding
A genuine desire to help and ensure a positive customer experience
Understanding and sharing the feelings of the customer, making them feel heard and valued
EDUCATION
National Transport University (NTU) in Kyiv, Ukraine
09/2009 - 05/2014
Faculty: Economics
Bachelor’s and master’s degrees
CONTACT INFORMATION
Phone: [
Email: [
EXPERIENCE
English Tutor
05/2023 - Present
Designed and delivered tailored English language lessons, focusing on both spoken proficiency and grammar.
Online Store Sales Manager
12/2020 - 03/2023
Managed and optimized sales processes for an online retail platform, providing high-quality customer support to enhance satisfaction and achieve commercial objectives.
Education Course Methodologist
05/2016 - 02/2020
Managed the end-to-end creation of online courses, encompassing speaker collaboration, curriculum design, and post-production quality control.
SKILLS
Handling frustrated or upset customers with calm and understanding
A genuine desire to help and ensure a positive customer experience
Understanding and sharing the feelings of the customer, making them feel heard and valued
EDUCATION
National Transport University (NTU) in Kyiv, Ukraine
09/2009 - 05/2014
Faculty: Economics
Bachelor’s and master’s degrees
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The candidate's resume is posted at https://www.work.ua/resumes/15030115/