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SERHII ZAITSЕV
IT ENGINEER | QA AUTOMATION ENGINEER
☎ [open contact info](look above in the "contact info" section) | ✉ [open contact info](look above in the "contact info" section)
PROFESSIONAL PROFILE
Quality Control / QA Engineer with 15+ years of IT and software quality experience. Hands-on expertise in test automation, application virtualization, software deployment, system administration and release quality. Experienced with modern automation tools and frameworks, including Playwright, Selenium WebDriver, Java, JavaScript/TypeScript, JUnit, Cucumber, Selenide, Jenkins and API testing. Strong analytical and troubleshooting skills, with a practical, results-oriented approach and the ability to learn new technologies quickly.
PROFESSIONAL EXPERIENCE
QA Automation Engineer | 2025–2026
• Automated web and API testing using Playwright (JavaScript/TypeScript), Selenium WebDriver (Java), JUnit, Maven, Cucumber and Selenide.
• Built and maintained automated test scenarios and supporting tools.
• Writing and supporting auto tests using Claude Code (agents, mcp, skills).
• Worked with Jenkins, Node.js/Mocha, browser DevTools and Postman for CI/CD and API validation.
Senior IT Consultant, Customer Operations | 2019–2026
Cloud Solutions & Application Leader — Norwegian Oil & Gas project
• Software deployment, management and configuration.
• Active Directory configuration and administration; Group Policy management.
• System Acceptance Testing (SAT) and Factory Acceptance Testing (FAT).
• Coordinated team activities, prepared status reports and forecasts.
• Communicated with customers and product vendors; established cooperation processes.
• Created technical standards and guidelines, developed test cases and automation tools.
• Participated in continuous improvement and development initiatives.
• Intensive PowerShell scripting and administration of Windows Server environments.
• Worked with VMware Horizon View, Azure Virtual Machines, Azure DevOps and ServiceNow.
Quality Control Engineer — Application Virtualization & Packaging | 2013–2019
• Worked with MSI technologies, Microsoft App-V 4.6–5 and VMware ThinApp.
• Application packaging and virtualization.
• Ensured release stability and collaborated with DevOps teams.
IT Engineer — Ukrtelecom | 2007–2013
• IT systems support and administration.
• Incident monitoring, troubleshooting and resolution.
• Administration of Windows Server and corporate network environments.
TECHNICAL SKILLS
• Programming & Scripting: Java, C#, JavaScript, TypeScript, HTML, CSS, VBScript, Delphi, SQL, PowerShell.
• Testing & Automation: Playwright, Selenium WebDriver, JUnit, Maven, Cucumber, Selenide, Jenkins, Postman, DevTools, Node.js/Mocha.
• Tools: Jira, Git, Azure DevOps, ServiceNow.
• Operating Systems: Windows XP/7/8/10/11, Windows Server 2008–2019, macOS.
• Virtualization & Packaging: MSI Technology, Microsoft App-V, VMware ThinApp, VMware Horizon View.
• Cloud & DevOps: Microsoft Azure Virtual Machines, Jenkins, CI/CD pipelines.
EDUCATION
Odesa National Academy of Telecommunications | 2002–2007
Faculty: Information and Telecommunication Networks
Degree: Telecommunications Engineer
CERTIFICATIONS & TRAINING
• VMware Certification — VCA-DCV (Data Center Virtualization).
• Microsoft AZ-900 — Azure Fundamentals.
• Microsoft AZ-104 — Azure Administrator.
• Training: Software Testing Fundamentals; Windows PowerShell; Java Core; Test Automation (Java + Selenium WebDriver); Microsoft 365 Administration; AWS Core; DevOps based on Microsoft Stack; Microsoft 365 Endpoint Administrator (Intune); Windows Server 2008; Cisco Systems.
LANGUAGES
• English — Intermediate.
• Ukrainian — Native.
PROFESSIONAL STRENGTHS
Analytical thinking, attention to detail, teamwork, organization, responsibility, fast learning, effective communication and a strong focus on results.