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Юлія

Community manager

Considering positions:
Community manager, Content manager, Customer support representative, акаунт-менеджер, Affiliate manager
Age:
30 years
City:
Kaharlyk

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Education

Kyiv National Linguistic University 2014-2018
Faculty: Germanic philology, specialty: German and
English language and literature

Yuliia
Zinchenko College of Restaurant Management
Specialty: restaurant service organization
2011-2014

Community and
Support Manager

Experience
Contact
Reddit community manager, Qwerty Software

Manage and grow Reddit communities for multiple
[open contact info](look above in the "contact info" section) commercial brands across various industries. Fully
responsible for content strategy, posting, moderation,
[open contact info](look above in the "contact info" section) audience engagement, analytics, and maintaining an
authentic, rule-compliant presence on Reddit.
Kaharlyk, Kyiv region, Ukraine 09/25 - present

Facebook community manager, Genesis, w7g
Grew and nurtured an engaged community of 11,000+ users
About me for a mobile dress-up game, boosting in-game engagement
and retention. Created visual and written content (Figma,
Midjourney) for social media and in-app blog (WIX),
increasing content reach. Collected and analysed user
Adaptable and people-oriented feedback and community metrics (Facebook Analytics) to
professional with strong shape feature improvements and optimise engagement
communication skills in English. strategies. Led initiatives that strengthened brand loyalty
Experienced in coordinating teams and improved overall user satisfaction

and organizing events. Skilled in 05/24 - 07/25

client support, conflict resolution, and
Client support manager, Spokk
maintaining positive relationships. Client support in UA and the USA pet insurance service, and
Thrive in fast-paced environments, assistance in SMM activities, working with CMS, CRM
bringing structure, clarity, and a system
08/22 - 05/24
problem-solving mindset to every
role. Strong sense of responsibility English language teacher
and self-motivation. Teaching children and adults, including private tutoring
and courses
06/16 - 08/22

Сourses

• Business English course by Prometheus
• SMM lectures by Genius
• Copywriting course by Ed.Systems

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