David
Customer support representative
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Work experience
Customer support representative
from 05.2023 to 07.2024
(1 year 3 months)
Bookimed.com, Remote (IT)
-Inbound and outbound calls and Texting with patients
-Scheduling appointments with Hospital for medical treatment -Search and Recommending the best Hospital of treatment based on Patient’s preferences
-Staying in contact with the patient before, during and after the treatment
-Maintaining confidentiality of all Patients record
English teacher
from 05.2021 to 08.2022
(1 year 4 months)
West Camp, Chernivtsi (Tourism)
-Plan, prepare and deliver engaging lessons aligned with Curriculum standard
-Assess and evaluate students progress through assignments, tests and Projects
Education
LUFEM college of Technology
Computer Science, Ternopil
Specialized secondary, from 2020 to 2022 (2 years)
-Data structures and Algorithms
-Data analysis
-Graphics Design
-MS Word
University of Nis
Medicine and surgery, Ternopil
Higher, from 2018 to 2024 (6 years)
Knowledge and skills
- Attentiveness
- Communicability
- Educability
- Confidence
- Active sales
- Management of CRM
- Work with clients
- Teamwork
Language proficiencies
- Ukrainian — average
- English — fluent
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