Viacheslav

VIACHESLAV ZHYRNOKLEIEV


Kiev, Ukraine
Cell Phone: [open contact info](look above in the "contact info" section)
E-Mail: [open contact info](look above in the "contact info" section)

Career Objective
To obtain a challenging and demanding job in Computer System Administrating, improvement of my English that
will further enhance my knowledge and skills.

Professional Experience

Klik Solutions Ukraine, Ukraine, Кyiv June 2020- August 2025

Helpdesk Engineer, NOC analyst.

Blackbear Technology, Ukraine, Кyiv February 2019-April 2020

Helpdesk Engineer, Junior System Administrator

Manage Windows Server environments and technologies for 250+ remote. Provided timely support and resolved
tickets related to hardware, software.

Warehouse of e-shop«MAKEUP», Ukraine, Кyiv November 2017 – February 2019

System Administrator

Manage Windows Server environments and technologies for 500+ remote and onsite users. Provided timely support
and resolved tickets related to hardware, software, and printers for 150+ tablets, 120+ computers and 60+ printers.

Service center «Remzona», Ukraine, Кyiv April 2017 - October 2017

Service Engineer

Diagnostic, repairing and support of all kinds of computer and electronic devices. Support and administrating of
installed software.

April 2015 - April 2017
Service center «PC-Partner», Ukraine, Brovary

Service Engineer

Diagnostic, repairing and support of all kinds of computer systems. Support and administrating of installed software.

April 2011 - April 2015
«Integrated Logistics Systems», Ukraine, Odessa

Forwarder, System Administrator

Creating and support of software for logistic business. Administrating and maintaining the intranet/extranet. Support
and administrating of installed software.

September 2009-2011
ISP ASTRATELCOM, Ukraine, Odessa

Service Engineer

Forwarding, administrating and maintaining the intranet/extranet.

September 2008-April 2009
MIKS LINE, Ukraine, Ilyichevsk

Forwarder

Forwarding, administrating and maintaining the intranet/extranet. Support and administrating of installed software.
Programming of databases in VBA. Advanced using of graphic creation systems (Photoshop, Corel Draw).

May 1999 - September 2008
SGS UKRAINE, Ukraine, Ilyichevsk

IST Inspector

Administrating and maintaining the intranet/extranet. Support and administrating of installed software. Programming
of databases in VBA and Delphi. Web designing. Advanced using of graphic creation systems (Photoshop, Corel Draw.
3DS MAX).

April 1996 - May 1999
Ilyichevsk Customs, Ukraine, Ilyichevsk
System Technician

Administrating and maintaining the intranet/extranet. Repairing and upgrading computers. Support and
administrating of installed software.

Education
Odessa State Marine Academy, September 1991 - September 1993

Open International University of Human Development 'Ukraine' 2015-2018, Bachelor Degree in Software
Engineering.

Personal Information
Web application, Database design (VBA), development and administration.
Installation, configuration, maintenance and upgrade of computer software and hardware.
I can work with various virtualization tools MS Hyper-V, VMWare ESXi.
Configured and supported various backup systems such as Veeam, Datto BCDR, Spanning Backup, Synology Active
Backup and others.
Maintained and resolved problems with various network equipment such as firewalls and switches Sophos, Cisco
Meraki, Sonicwall, OPNsense, Ubiquiti. I can work in various CRMs for MSPs such as Connectwise, Kaseya.
Excellent organizational, communicational and customer service skills, commit to customer satisfaction, able to build
strong working relationships with customers and clients.
Preparation and maintenance of procedures, training manuals, records, files, and reports.
Experience in property management and security.
Professional appearance and outgoing personality.
Punctual, reliable, hard working with excellent work ethics and attention to detail.
Able to work under the pressure in the fast pace environment with ability to multitask
Confident and organized, effectively work independently and within a team environment.