Иван

Ivan Deichuk — Resume
Name: Ivan Deichuk
Date of Birth: 31 October 1991
Email: [open contact info](look above in the "contact info" section)

Objective
Sales and operations professional with over 6 years of experience in customer service, team leadership, and relocation logistics in both the US and Ukraine. Skilled in communication and business process optimization. Seeking a position in sales, client support, or logistics operations.
Professional Experience
Sales Supervisor
Airmaxx Inc — San Diego County, California, USA
October 2022 – September 2024
• • Led a sales department of 12+ representatives in high-paced B2C environment
• • Increased sales performance by 18% through coaching, KPIs, and CRM optimization
• • Trained new hires and built a structured onboarding process
Relocation & Client Services Specialist (Freelance)
Freelance / USA — Various cities, United States
June 2019 – June 2022
• • Managed full-cycle relocation services: client intake, coordination, and follow-up
• • Handled customer relations, ensuring satisfaction and smooth transition
Sales Team Lead
Ice-pro — Kyiv, Ukraine
June 2018 – June 2020
• • Supervised sales team, implemented KPI-based targets and monitored performance
• • Onboarded and coached junior sales reps
• • Improved monthly revenue by streamlining cold outreach strategies
Skills
• • Sales strategy and KPI management
• • Client communication & retention
• • CRM systems (e.g., Salesforce, Zoho)
• • Relocation and logistics coordination
• • NLP techniques and client psychology (completed practical training)
• • Team leadership and onboarding
• • Analytical mindset and problem-solving approach
Languages
• • Ukrainian – Native
• • Russian – Fluent
• • English – Upper Intermediate (B2)