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Work experience

iMedia Total Audience Product Manager

from 04.2021 to now (4 years 4 months)
Nielsen, Київ (ЗМІ, медіа)

•Supported product launches in the new markets.
•Budget planning for HW refresh.
•Solutions and strategy planning for Operation’s managed environments over 25 markets.
•Managed and supported HW and SW installation and setup for Data Collection environments.
•Automation of data QC and delivery.
•Projects management in collaboration with Real Estate, Infrastructure and Operations departments (Office move, HW decoupling, etc.).
•Provided second line support for company owned data collection and reference generation SW (WindowsServer, Linux systems).

Television Audience Measurement Operations Manager

from 08.2013 to 03.2021 (7 years 7 months)
Nielsen, Київ (ЗМІ, медіа)

•Designed platforms for television viewing analysis from various sources, managed and participated in their implementation.
•Monitored the reliability and uninterrupted operation of platforms and television signal sources.
•Managed the daily production process according to KPIs on Quality Escapes and On-Time Delivery, as per contract and additional annexes.
•Performed daily quality checks and data delivery.
•Managed and implemented Change Requests in all production systems for any changes (adding/removing channels, changes to universes, weights, TV panel members, and validation rules).
•Daily pre-delivery Data QC and QA of Production changes and deployments.
Documented and processed all client requests for changes or testing.
•Troubleshooted problem cases.
•Supported the achievement of the cost budget for Global Operations Ukraine.

NOC engineer

from 05.2009 to 08.2013 (4 years 3 months)
Kyivstar, Київ (Телекомунікації, зв'язок)

•Implemented the transport network development plan.
•Ensured the reliability of the transport network.
•Administered Management Systems: Service On Element Manager, IP Transport NMS - Packet.
•Supported and managed user accounts (approximately 300 people). Ensured the availability of network elements in management systems.
•Managed Ericsson microwave network products (Mini-Link E, Mini-Link TN). Configured network elements, DCN channels, and upgraded software.
•Monitored alarms and made decisions for their resolution.
•Created circuits and services in systems such as Marconi, ECI, DXX, IPT NMS - Packet.
•Maintained statistics for weekly department work reporting.

Specialist of Call Center

from 02.2007 to 04.2009 (2 years 2 months)
Kyivstar, Київ (Телекомунікації, зв'язок)

•Advised clients over the phone about services and products.
•Sold services and products by phone.

Education

University of Information and Communication Technologies

Telecommunication Systems and Networks, Киев
Higher, from 2004 to 2009 (5 years)

Knowledge and skills

• Zabbix
• Git
• BASH
• Perl
• Python
• PostgreSQL
• SSH
• TELNET
• RTP
• UDP
• TCP/IP
• Пользователь Internet
• Linux
• Email
• SQL
• Программирование
• Администрирование
• Операционные системы
• MS SQL Server
• База данных
• UNIX
• Проектирование
• Service Desk
• Windows Server
• Аппаратное обеспечение
• Scrum
• Jira

Language proficiencies

• Ukrainian — fluent
• English — advanced

Additional information

Technical Skills:
•Strong knowledge of telecommunication systems and network technologies:
°Digital systems PDH, SDH
°Knowledge of GSM, WiMax, LTE
°Fiber-optic and microwave communications
°Protocols: Ethernet, PPP, IP, OSPF, TCP, DNS, TCP, UDP, RTP, L2TP, Fiber Channel, MPLS, FTP, Telnet, SSH, etc.
•Programming skills: Python, Bash, Perl, PowerShell
•Databases: MySQL, PostgreSQL
OS administration: Unix, Linux, Windows
Systems: Jira, ServiceNow, Zabbix

Additional competencies:

•Sales Skills
•Skills in communicating with top officials
•Leadership
•Teamwork and independent work
•Building long-term business and personal relationships