Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/15663175/

Work experience

Sales representative

from 10.2025 to 08.2026 (11 months)
WebForce HQ, Remote (Medicine, pharmacy)

Provided professional customer support and sales assistance via phone, addressing inquiries and resolving issues efficiently.

Troubleshot customer concerns and escalated complex cases when necessary.

Maintained accurate customer records and ensured clear communication of products, services, and company policies.

Consistently achieved high CSAT ratings while meeting or exceeding response time, first-contact resolution, and service quality targets.

Managed a high volume of inquiries while maintaining service quality, accurate documentation, and contributing to improved team productivity.

Sales manager

from 07.2023 to 08.2025 (2 years 2 months)
Demand Growth Digital A.I, Remote (IT)

Generated and qualified leads through outbound calls, emails, and digital outreach to build a strong sales pipeline.

Consulted with prospects to understand their business needs and recommended suitable digital marketing and AI solutions.

Conducted product presentations, handled objections, negotiated terms, and guided prospects through the sales process to closing.

Maintained accurate CRM records, tracked follow-ups, and managed multiple sales opportunities to ensure consistent pipeline growth.

Consistently worked toward and achieved sales targets while strengthening client relationships and contributing to revenue growth.

Sales manager

from 09.2022 to 06.2023 (10 months)
Flowbit Systems, Remote (IT)

Generated and managed sales leads by identifying customer needs, presenting suitable technology solutions, and guiding prospects through the sales process.

Built strong client relationships through effective communication, consistent follow-ups, and professional product demonstrations to support customer acquisition and retention.

Consistently worked toward sales targets while maintaining accurate CRM records, tracking opportunities, and contributing to increased sales and customer satisfaction.

Sales Representative

from 12.2020 to 08.2022 (1 year 9 months)
Nexora Technologies, Remote (IT)

Managed customer inquiries and sales opportunities, identified client needs, and recommended suitable technology products and services to drive sales.

Built and maintained strong customer relationships through professional communication, follow-ups, and effective product presentations while consistently working toward sales targets.

Maintained accurate CRM records, tracked leads and sales activities, and contributed to improved customer satisfaction, retention, and overall sales performance.

Personal assistant

from 07.2019 to 11.2020 (1 year 5 months)
PennyAI, Remote (IT)

Experienced Personal/Virtual Assistant providing reliable remote administrative and operational support.

Skilled in calendar and email management, appointment scheduling, meeting coordination, research, reporting, data entry, CRM, and document organization.

Proven ability to manage multiple priorities, improve workflows, maintain confidentiality, and enhance productivity and customer satisfaction.

Knowledge and skills

• Organizedness
• Communicability
• Active sales
• Direct sales
• Management of CRM
• B2B Sales
• Handling objections
• Adaptability
• Attentiveness
• B2C Sales
• Persistence
• Responsibility
• Goodwill
• Honesty
• Discipline

Language proficiencies

English — fluent

References

• Katherine Sanchez

  Katherine Sanchez

  HR manager, WebForce HQ

  Contact details are hidden

• Everest Voelker

  Everest Voelker

  Sales director, WebForce HQ

  Contact details are hidden

• Juan Rodriguez

  Juan Rodriguez

  HR assistant, WebForce HQ

  Contact details are hidden

• Russell Chen

  Russell Chen

  CEO, Demand Growth Digital A.I

  Contact details are hidden