Alyona

Inbound Sales specialist (SaaS, FinTech, complex solutions)

Employment type:
full-time
Age:
33 years
City:
Kyiv

Contact information

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Work experience

Inbound Sales (SaaS, FinTech, complicated solutions)

from 01.2016 to now (10 years 10 months)
Xicom, Київ (IT)

Senior Sales Executive with 10+ years of international experience helping SaaS, FinTech, and technology companies convert qualified inbound opportunities into long-term customers.

My expertise lies in managing qualified inbound leads through negotiation, closing, renewals, upsales, strategic account expansion and retention.

Experienced in both high-value B2C and complex B2B sales, adapting to sales cycles ranging from same-day decisions to enterprise purchasing processes involving multiple stakeholders.

Recognized as a top-performing sales professional for customer growth, retention, and revenue contribution.

Throughout my career, I have worked with customers across North America, EMEA, APAC, and LATAM. Conduct all customer interactions, negotiations, and business communications exclusively in English.

Core Expertise

•Inbound Sales
•Consultative Selling
•Solution Selling
•Customer Acquisition
•Account Management
•Strategic Account Growth
•Customer Retention
•Renewals
•Upselling & Cross-selling
•Enterprise Sales
•High-Value B2C, B2B Sales
•Contract Negotiation
•Executive Stakeholder Management
•CRM & Pipeline Management
•Revenue Forecasting
• Presentations
•. AI integration

Sales Methodologies
MEDDICC • MEDDPICC • Challenger Sale • SPIN Selling • Value-Based Selling • Solution Selling

Education

National university

Business, Kyiv
Higher, from 2008 to 2013 (5 years)

Extra online courses:
Agentic AI and AI Agents for Leaders Specialisation, Digital Transformation – Boston Consulting Group (BCG), Sales Training for High Performing Teams – HubSpot Academy, Fundamentals of Project Planning and Management, Relationship Management and Business Development, Strategic Management and Innovation Specialisation

Knowledge and skills

  • Inbound sales
  • CRM & Pipeline Management
  • FinTech Sales
  • SaaS Sales
  • Upselling & Cross-selling
  • Strategic Account Management
  • Account Expansion
  • Qualified Lead Retention
  • Sales Closing
  • Solution Selling
  • Consultative Selling
  • Conducting business negotiations
  • Conducting presentations

Language proficiencies

  • English — fluent
  • Ukrainian — fluent

Additional information

INTERESTED in:
Company with strong marketing,
established lead generation
inbound sales, account expansion, profit growth

NOT SEEKING:
passive customer support job;
sales in chats, messages, emails; texting, typing;
BDM, BDR, SDR, outbound sales, hunter
lead generation

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