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Inna Marchyshyn
Manager / Business Assistant

Ternopil, Ukraine
[open contact info](look above in the "contact info" section)

SUMMARY EXPERIENCE
Flexible and proactive manager Sales Manager Aug 2016 — Current
with several years' experience in Dukatt - Ternopil
administrative roles. Skilled in
 Developing and implementing effective sales strategies to achieve
providing friendly, informative
company goals.
customer interactions and
 Leading, motivating, and mentoring the sales team to maximize
administration duties, including performance.
handling sensitive paperwork and  Establishing and maintaining strong relationships with key clients and
preparing meeting rooms. I'm keen partners.
to put my skills in organisation  Identifying new market opportunities and potential customer segments.
Monitoring sales performance, analyzing data, and preparing regular
and diplomacy to work in a more reports.
senior administrative role.  Setting sales targets, forecasting revenue, and ensuring consistent
growth.
SKILLS  Collaborating with marketing and product teams to align strategies.
Negotiating contracts, closing deals, and ensuring customer
Multitasking skills satisfaction. Staying up to date with industry trends, competitors, and
market conditions.
Customer service skills
 Managing budgets, sales pipelines, and resource allocation effectively.
Motivation
Time management skills
Sales Manager Aug 2013 — May 2016
Communication skills
Architecture and service - Lviv
Teamwork skills Problem
 Developing and implementing effective sales strategies to achieve
Solving skills Adaptability company goals.
Administrative skills  Establishing and maintaining strong relationships with key clients and
partners.
 Identifying new market opportunities and potential customer segments.
Setting sales targets, forecasting revenue, and ensuring consistent
LANGUAGES growth.
Ukrainian, English  Collaborating with marketing and product teams to align strategies.
Negotiating contracts, closing deals, and ensuring customer
satisfaction. Staying up to date with industry trends, competitors, and
market conditions.
 Managing budgets, sales pipelines, and resource allocation effectively.
Bank Assistant (A-Bank – Ternopil) Jun 2012 — Mar 2013

Assisting clients with daily banking transactions (deposits, withdrawals,
transfers).
Providing information about bank products and services.
Supporting account opening, closing, and documentation processes. Handling
customer inquiries, complaints, and directing them to appropriate specialists.
Processing payments, issuing cards, and maintaining accurate records. Ensuring
compliance with bank policies, regulations, and security procedures.
Assisting in loan applications, credit card requests, and related paperwork.
Updating customer data in banking systems and ensuring data accuracy.
Preparing daily reports and supporting the branch manager with administrative
tasks.
Promoting banking services to enhance customer satisfaction and loyalty.

Business Assistant Mar 2023 — Jun 2024
ECO CLEANING NYC (2023–2024) - NY, USA

Carried out administrative tasks and instructions from the manager.
Managed social media accounts and posted marketing content.
Contributed to the company’s growth through Yelp, marketplaces, and online
promotion.
Assisted in recruitment and onboarding of staff.
Coordinated tasks across departments using CRM systems. Handled
client calls, inquiries, and general support activities

Assistant to the CEO Jul 2024 — Current
Flatberry Real Estate Agency - Kiev

Supporting real estate transactions and managing accompanying documentation.
Posting property advertisements on real estate platforms. Coordinating
employees’ work and handling administrative duties. Ensuring effective
communication between departments.
Conducting onboarding and adaptation of new employees. Maintaining
records in the vertical control system on time.

EDUCATION
Ivan Franko National University of Lviv 2013 — 2014

Master of Management in Management

Ternopil National Economic University 2009 — 2013
Bachelor of Management in Investment Management